Capital Nissan of Wilmington
Wilmington, NC
Filter Reviews by Keyword
By Type
250 Reviews of Capital Nissan of Wilmington
The customer service was outstanding, and Mr. Art Schupbach went out of his way to ensure that the process, from test driving to purchase, went calmly, smoothly, and easily. Also, Mr. Schupbach helpe Schupbach went out of his way to ensure that the process, from test driving to purchase, went calmly, smoothly, and easily. Also, Mr. Schupbach helped us go over the pros and cons of each vehicle we considered, and personally took us to the parts and service department to make we knew how to service our vehicle in the future. My only complaint is that I wish the financial manager was more explicit in his explanation of the paperwork and the car loan. More
Mr. Russell was very helpful, from the moment we shook hands. He was very prepared and had researched the used car I was interested in, and he had driven it himself and personally inspected it for any bu hands. He was very prepared and had researched the used car I was interested in, and he had driven it himself and personally inspected it for any bugs or glitches. Mr. Russell was also friendly and personable, seeming to take a genuine interest in me and my family. He was on top of things and knew what he was doing, and he remained very positive and resourceful the entire time. The Capital Nissan staff were all helpful and polite, always doing anything possible to expedite and lessen the sometimes daunting car buying process. I have never had such a positive experience at a car dealership, and I would highly recommend Capital Nissan and Derryck Russell! More
I came out to look at a new Altima and Allen Peed was quick to assist my needs in 25 minutes. I was amazed at how quick it took to drive out in a new car. quick to assist my needs in 25 minutes. I was amazed at how quick it took to drive out in a new car. More
Derryck helped my daughter get into a new 2013 Rogue and out of her Chevy car. They brought me the paperwork so I never had to visit the dealership as well. It was fast and over wither. She loves her Rogue out of her Chevy car. They brought me the paperwork so I never had to visit the dealership as well. It was fast and over wither. She loves her Rogue and has been very saticfied with everything that had to do with the deal. More
As a first time buyer I was very overwhelmed at first, but Jeff stepped in and made the process smooth and painless. He worked with me to find a superb new Sentra that still fit within my budget. The over but Jeff stepped in and made the process smooth and painless. He worked with me to find a superb new Sentra that still fit within my budget. The overall experience was great and Jeff did an outstanding job, I couldn't be happier with my purchase. More
Our satisfaction with today's visit was exceptional. Our salesman, Derrick, showed great pride in his work, and we were very happy with everything. He didn't leave us with any questions. He went over ev Our salesman, Derrick, showed great pride in his work, and we were very happy with everything. He didn't leave us with any questions. He went over every aspect of our car. He showed us how everything worked. He even went the extra mile and linked our cell phone to the Bluetooth app. That meant a lot to us... And because of his service today, we will be recommending your dealership to all of our family and friends looking for a new/used car. Thank you. More
My experience during the negotiation process for a 2012 Titan was very smooth and enjoyable. My salesperson; Mr. Randy Foy is extremely knowledgeable on the Nissan line of vehicles. He was very helpful in Titan was very smooth and enjoyable. My salesperson; Mr. Randy Foy is extremely knowledgeable on the Nissan line of vehicles. He was very helpful in his explanations concerning the rebates for the Titan. My overall experience was a pleasure and everything agreed too was accomplished on time. My personal opinion is that Randy is a valuable asset to Capital Nissan. More
I went to Capital Nissan of Wilmington late on a Saturday morning to see what my options for trade in and possible purchase might be, with a few replacement cars in my mind. Buy the end of the day, working morning to see what my options for trade in and possible purchase might be, with a few replacement cars in my mind. Buy the end of the day, working with Mr. Randy Foy, I had traded in my truck and was driving a brand new Nissan Juke home! Randy was extremely knowledgable and determined to have me leave Nissan satisfied. He was a pleasure to work with and he followed through on his goal! Thanks Randy! Much appreciated and looking forward to a great customer/dealer relationship for the years to come. Adam More