Capital Nissan of Wilmington

Great experience with Jimmy!!! My mom and I pulled up and slowly drove around, Jimmy walked up to us to ask us how we were doing, I asked where I could park and Jimmy directed us to My mom and I pulled up and slowly drove around, Jimmy walked up to us to ask us how we were doing, I asked where I could park and Jimmy directed us to the front. We got out and he was very friendly. He wanted to know exactly what I was looking for. Make, model, car, features, etc. I told him and he walked me right to a great car that matched my needs. We went for a test drive in a black model and he was very curious to know about me and what brought me down to wilmington (as I am front up north). I fell in love with a white model once we got back and I knew that was the one I wanted. Right away we worked on an application and Jimmy worked his wonderful Magic and got us a great deal!! It was too good not to pass up. My mom and I talked it over and without Jimmy caring for us so much and offering to help us , we probably would have kept looking around. Jimmy is a phenomenal team member, it's not only about sales for him. He cares for his clients and wants to make the best for them. Highly recommend him!!! Now today, I have become a proud new car owner!!! More

We love our Sentra! We had an awesome experience everybody kept asking us if we needed something to drink! The staff is so nice there! Kelli and Jim were great! We l We had an awesome experience everybody kept asking us if we needed something to drink! The staff is so nice there! Kelli and Jim were great! We love are new sentra thanks again! More

First time buyer - incredible experience! With this being my first time buying a vehicle, I was hesitant and not sure what to expect. Jim Kamara walked me through the entire experience without With this being my first time buying a vehicle, I was hesitant and not sure what to expect. Jim Kamara walked me through the entire experience without haggling, without being pushy and I got the exact vehicle I came in for. I was firm on the payment I wanted and Capital Nissan did everything they could to match it. I would recommend this dealer and I HIGHLY recommend working with Jim if you want an awesome car buying experience. More

my z71 They did an awesome job! We would love to buy from here again. Took great care of us and help us to buy our first vehicle. They did an awesome job! We would love to buy from here again. Took great care of us and help us to buy our first vehicle. More

Incredible Sales Staff! I recently purchased a 2015 Glacier Xterra Pro4X. Paul was awesome to work with. The entire staff I encountered was fun to negotiate with. I'll be I recently purchased a 2015 Glacier Xterra Pro4X. Paul was awesome to work with. The entire staff I encountered was fun to negotiate with. I'll be back for a GT-R someday! More

Long time and very happy service department customer Larry Brown and his staff are professionals that always provide excellent customer service. I have several vehicles and all are serviced by the guys a Larry Brown and his staff are professionals that always provide excellent customer service. I have several vehicles and all are serviced by the guys at Capital. I have always trusted Mr. Brown to give his honest and expert opinion. More

I'll Be Back!!! Art introduced himself one morning while I was walking through the lot on my way home from Enterprise. A few weeks later I saw a car for sale online Art introduced himself one morning while I was walking through the lot on my way home from Enterprise. A few weeks later I saw a car for sale online and it happened to be the one I really needed, and it was at this dealership right around the corner from my home. I had Art's card on my desk and gave him a call. We closed the deal the other day. Was quick and easy and I got the car for the price I needed it at. More

Sales experience GREAT!! My salesperson Art was great. Easy going no pressure just answered my questions and discussed the features of the car. I thought I would get a bette My salesperson Art was great. Easy going no pressure just answered my questions and discussed the features of the car. I thought I would get a better price on the car but it really did not matter because the customer service was so good. Can not rate the quality of work because I have not had my car serviced yet. I only have two complaints: The car detailing they did was more like a was and wipe down. There was trash in the backseat from the previous owner or the sales worker who had been driving it. The second complaint is I called the finance department 3 times and left messages. No one called back. It wasn't until I called Art S. on his day off that I got a response. Thanks for the save Art! I was still very dissapointed with the finance department and I still have not received my payment information from the bank. To conclude: if you want a great "sales experience' call Art, but make sure you either finance the car yourself or make sure you have a contact that will help you in the finance department. More

I'm a 23 year old and this was my first time buying a car on my own. I had been looking online for weeks for the right car, and finally came across a listing at Capital Nissan. I live about an hour and a car on my own. I had been looking online for weeks for the right car, and finally came across a listing at Capital Nissan. I live about an hour and a half away so I called in advance to see if they had it in stock and if it would be possible to take it for a test drive. Art Schupbach was the associate I spoke with and he went out of his way to see if the car was still on the lot. I told him that I would be in later that day. When I arrived, the car was parked outside waiting for me to be driven and looked at. Art acknowledged me and greeted me, asking if I had been the one he spoke to. As soon as I saw the car and knew I wanted it, Art helped me throughout the entire process and explained everything including sales, credit history, insurance, payment, maintenance etc. I have a limited credit history, but Capital Nissan was able to help me get the best possible rate for my finance. While I was waiting for paperwork to go through, the staff even went off the lot to get energy drinks that I had requested. Before I knew it, after dotting I's and crossing some T's, the gas tank had been filled up and car detailed, I was driving home with a new car. I would highly recommend this dealership, and I will be doing business again. More