Capital Ford

After waiting four months for an appointment to have my transmission repaired at a competitor dealer I called Capital. James listened to my story and worked me in within a week and also provided a loaner transmission repaired at a competitor dealer I called Capital. James listened to my story and worked me in within a week and also provided a loaner vehicle for the interim. When I noticed the next day that something wasn’t quite right with the transmission performance James was able to work me in within a couple of hours to get it resolved. More

Few problems with the repair that showed up a few weeks after. I will be making contact to have additional repairs. after. I will be making contact to have additional repairs. More

They did an excellent job. I meant to rate my experience with a 5 or excellent instead of good. I meant to rate my experience with a 5 or excellent instead of good. More

professional, on time, courteous and respectful. Very good at communicating and confirming appointment in a timely manner. Very good at communicating and confirming appointment in a timely manner. More

Rough start but great ending. Thank you. It was a rough start but it turned out great. I'm satisfied. Thank you! Thank you. It was a rough start but it turned out great. I'm satisfied. Thank you! More

Rough start but great ending. Thank you. It was a rough start but it turned out great. I'm satisfied. Thank you! Thank you. It was a rough start but it turned out great. I'm satisfied. Thank you! More

Rough start but great ending. Thank you. It was a rough start but it turned out great. I'm satisfied. Thank you! Thank you. It was a rough start but it turned out great. I'm satisfied. Thank you! More

Prompt, courteous, attentive to detail and excellent communication. No Really? This must be a joke communication. No Really? This must be a joke More

I brought my car through the fast lane. Although it took a few minutes before someone noticed me, they were nice during my visit. I got an oil change and check up. Although it took a few minutes before someone noticed me, they were nice during my visit. I got an oil change and check up. More

I would give your finance guy Vick is a God sent he is humble and gets the job done. I thank God for him . He is one of my favorite person in that store . I would also give Lee the sales person a awesome humble and gets the job done. I thank God for him . He is one of my favorite person in that store . I would also give Lee the sales person a awesome score he is humble and caring he is my second favorite person there ?? More