Cape Coral Chrysler Dodge Jeep Ram
Cape Coral, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Terrible communication. Cannot reach anyone with questions. Leave message after message. Good service requires good communication. Cannot reach anyone with questions. Leave message after message. Good service requires good communication. More
Very good Costumer service, Alex Barroso 5 stars Thank you For everything I would always come back you For everything I would always come back More
My service person is excellent,Mike explained everything to me ,it’s great that you have Mike on staff,I will teturn to me ,it’s great that you have Mike on staff,I will teturn More
This dealership has great service with numerous employees and plenty of different vehicles to choose from on the lot. My sales person Jarrod did a great job. and plenty of different vehicles to choose from on the lot. My sales person Jarrod did a great job. More
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I am quite disappointed in the treatment I received from the dealership. I stopped into the dealership to try to see about leaving it to find out what was wrong with my car and the Service Manager asked the dealership. I stopped into the dealership to try to see about leaving it to find out what was wrong with my car and the Service Manager asked if I had an appointment. I said no, but I said was scared to drive my vehicle. He said I would have to make an appointment and told me to take it home. He did put a tester on my car and when I asked if he could tell me what was wrong he said "Of course not!" I'm not a mechanic, but I guess I don't understand why put a tester on the car if it doesn't tell you anything. I was treated quite poorly, including with the woman who set up my appointment. Then, on the day of my appointment, because I didn't feel safe driving it, she told me I had roadside assistance and gave me a number to call. I called to have them come pick up my car and was informed that they wouldn't do so unless I paid $179. I canceled the tow with them and used my AAA instead. The dealership called me shortly thereafter to tell me my car was ready and that it was just a defective battery. I find it difficult to believe that the battery caused the myriad of issues that I was experiencing, including: A clicking sound when I put the car in reverse The vehicle would take several tries before it would start. It did not try to turnover. It did not make a clicking sound. It literally did nothing. It took as many as 6 tries and then it would just start up. The engine would start, but it wouldn't go in gear, It would have to be shut off and restarted in order to get the car in gear. Again, sometimes this took a couple of starting and turning off the car before it would go in gear. All the lights would start flashing on the dashboard; check engine light, the tires would all flash at different PSI's. I went and got my vehicle and and as I backed it into my garage, the clicking sound started again. I can honestly say that the only person that treated me like a valued customer was the woman that gave me my paperwork when I picked up my Jeep. I didn't get her name, so I couldn't give her a good rating. In conclusion; no, I would not recommend this dealership to anyone. In fact I would actively discourage them from even visiting this dealership. More