Lisa Millspaugh

We spent more than 1300 on diagnostic, rental and to fix a problem that was not needed to be fixed. Then we were told the seal for the sunroof was the issue with the water leaking in the car and that would a problem that was not needed to be fixed. Then we were told the seal for the sunroof was the issue with the water leaking in the car and that would have been 3200. Luckily we decided against that and got The vehicle back because 5 minutes of my wife pouring water in the sunroof channels made it blatantly obvious the leak was in the rear Right hand side drain line. A neighbor and I literally Cleared the clog in two hours with a snake and the problem has been solved. Completely unhappy and disappointed and while we appreciate the service department trying to make the initial Screw up right, we'll never come anywhere near that dealership or its service department again. More

by Aderminio Verified Customer Verified Customer

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Very good service, to value people and ask me for more inquiries if I need more help inquiries if I need more help More

by loyolat2016 Verified Customer Verified Customer

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Lisa was AMAZING, she went above and beyond to resolve my issues. She was relentless and found a lasting solution to my problems with my ram truck. Thanks Lisa❤️ issues. She was relentless and found a lasting solution to my problems with my ram truck. Thanks Lisa❤️ More

by ronyst30 Verified Customer Verified Customer

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Always a great experience, it's a pleasure working with Lisa Lisa is always happy to see me Lisa Lisa is always happy to see me More

by spaugh72 Verified Customer Verified Customer

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When I bought the truck, I paid several thousand dollars for two different warranties. Evidently neither one covers a sunvisor that doesn't stay in place. I was quoted $490 to get it replaced, and then I fo for two different warranties. Evidently neither one covers a sunvisor that doesn't stay in place. I was quoted $490 to get it replaced, and then I found a couple of parts for $30 that would solve the problem. More

by scottpro0 Verified Customer Verified Customer

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Overall good experience so far. Everyone Ive interacted with has been very professional. Great service. Everyone Ive interacted with has been very professional. Great service. More

by AVARGAS1986 Verified Customer Verified Customer

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Lisa's is always helpful and knowledgeable. Always trying to assist the customer with their concerns, a great service advisor!! Thank you, Victor Always trying to assist the customer with their concerns, a great service advisor!! Thank you, Victor More

by Vic Verified Customer Verified Customer

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Lisa was amazing. Now the diagnostic not so good. I was told i needed a new alternator ($1500)... the warranty didnt accept it so i decided to get second opinion. Alte Now the diagnostic not so good. I was told i needed a new alternator ($1500)... the warranty didnt accept it so i decided to get second opinion. Alternator was not bad. Truck is still running and working. Had 2 other shops test the alternator and it checked out good. Makes me think if the other stuff that was repaired was diagnosed properly. Again, lisa was great. But will never take my truck to this location for service More

by Yamalt Verified Customer Verified Customer

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Lisa was very friendly and straight forward about the service and length of time to obtain parts to correct the recall. Definitely recommend Lisa and The dealership service and length of time to obtain parts to correct the recall. Definitely recommend Lisa and The dealership More

by trooper1688 Verified Customer Verified Customer

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Very professional and accommodating Lisa made a frustrating ordeal tolerable and always greets me with a smile, thank you Lisa! frustrating ordeal tolerable and always greets me with a smile, thank you Lisa! More

by ronyst30 Verified Customer Verified Customer

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