Mike Castori

I was bringing my Gladiator in for the 21D recall about the potential fire hazard and as a business owner, my schedule is hectic at best on a good day. Mike was able to secure me a convenient appointment t the potential fire hazard and as a business owner, my schedule is hectic at best on a good day. Mike was able to secure me a convenient appointment time, and most importantly, told me a realistic time expectation I'd be waiting. He kept me updated as they evaluated my truck and had me back on the road as promised. He minimized my downtime and made it easy to get work done on my truck at his dealership. Ask for Mike Castori. He understands how to provide client service! More

by chris@capecoralhandymanservices.com Verified Customer Verified Customer

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Oil change and new front and rear windshield wiper blades replaced in an hour, polite and friendly service replaced in an hour, polite and friendly service More

by fange1523 Verified Customer Verified Customer

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Friendly fast efficient get the job done every time quicker than expected time. Nice quiet place to wait for your vehicle. quicker than expected time. Nice quiet place to wait for your vehicle. More

by David Verified Customer Verified Customer

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Mike Castori was very helpful and very informative and friendly like working with him was nice dealership as well friendly like working with him was nice dealership as well More

by revjky0 Verified Customer Verified Customer

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I was in on 7/21 for an oil change & tire rotation. I also asked for my stop/start feature to be checked. I was told my Mike Castori it would cost $600 plus labor, I declined this due to the price. Whe I also asked for my stop/start feature to be checked. I was told my Mike Castori it would cost $600 plus labor, I declined this due to the price. When I got home I recalled having that checked in March of 2025, so that should have been under warranty. Mr Castori never checked my history, he totally dropped the ball. I called the service department a few days later & spoke with Andrew Dubanik. He said that should have been taken care of under warranty, he scheduled an appointment. So long story short, I had to make 2 trips in to the service because Mr. Castori failed to check my history. I bought my Jeep at your establishment & it’s only been serviced there. I could take my business to Fort Myers but I bought the vehicle in Cape Coral & wanted to continue doing business in Cape Coral. Vickie Dempsey More

by SASSYCASS52 Verified Customer Verified Customer

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Awesome and attentive. They know what the were doing I highly recommend them. I will be going back to buy a new car. They know what the were doing I highly recommend them. I will be going back to buy a new car. More

by jadome167 Verified Customer Verified Customer

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Mike Castore did a great job getting us an appointment for service in short notice. That said, their phone system is horrible and I almost went elsewhere because after sitting on hold for way too long for service in short notice. That said, their phone system is horrible and I almost went elsewhere because after sitting on hold for way too long I had to call back. Then had to wait again but I waited. Not sure I would buy a vehicle there if they dont fix that. They need a human to answer the phones not some AI computer More

by bscheck393 Verified Customer Verified Customer

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The service is good. My advisor always takes care of me and they’re always offering a helping hand. My advisor always takes care of me and they’re always offering a helping hand. More

by mr.smalls62 Verified Customer Verified Customer

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Cris was very professional helped us through this call back like to thank him. I’ve given him the best rating possible thanks Mike and Sandy. back like to thank him. I’ve given him the best rating possible thanks Mike and Sandy. More

by Sbanks2597 Verified Customer Verified Customer

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Quick and affordable service from Mike. Car was ready in the time frame he said. Will be back for all my car needs Car was ready in the time frame he said. Will be back for all my car needs More

by ashbananas21 Verified Customer Verified Customer

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