Mike Castori

Extremely disappointing recall service. The process was unfair, poorly handled, and unprofessional. Communication was inadequate, concerns were dismissed, and customer service fell far belo The process was unfair, poorly handled, and unprofessional. Communication was inadequate, concerns were dismissed, and customer service fell far below expectations. More

by jmfiguer71 Verified Customer Verified Customer

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Charged me $890 and issue still is not fixed. Very disappointed. Will not recommend to anyone Very disappointed. Will not recommend to anyone More

by maximumpc30 Verified Customer Verified Customer

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Service was excellent, but I will have another review in 3 months to see if the work done has held up . Keep up the good work. 3 months to see if the work done has held up . Keep up the good work. More

by conniegirgenti0 Verified Customer Verified Customer

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They did a great job and completed the service in a timely manner.very courteous and professional timely manner.very courteous and professional More

by den41dix99 Verified Customer Verified Customer

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Outstanding service writer in Michael Castori! Listens to all concerns that I may have and fights to make sure they are met completely. Listens to all concerns that I may have and fights to make sure they are met completely. More

by mhickcox0 Verified Customer Verified Customer

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Always great service! ! Very honest and trustworthy service writers and service technicians. I wouldn’t choose any place else for my vehicle maintenance and repairs. 5 STAR ! Very honest and trustworthy service writers and service technicians. I wouldn’t choose any place else for my vehicle maintenance and repairs. 5 STARS everytime!!! More

by JOSHLGRIS Verified Customer Verified Customer

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I bring three of our vehicles to CCD specifically because of Mike C in service. of Mike C in service. More

by LisaA Verified Customer Verified Customer

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They got us in very fast and repaired so fast. Couldn’t be happier thanks Couldn’t be happier thanks More

by nancruff Verified Customer Verified Customer

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I was bringing my Gladiator in for the 21D recall about the potential fire hazard and as a business owner, my schedule is hectic at best on a good day. Mike was able to secure me a convenient appointment t the potential fire hazard and as a business owner, my schedule is hectic at best on a good day. Mike was able to secure me a convenient appointment time, and most importantly, told me a realistic time expectation I'd be waiting. He kept me updated as they evaluated my truck and had me back on the road as promised. He minimized my downtime and made it easy to get work done on my truck at his dealership. Ask for Mike Castori. He understands how to provide client service! More

by chris@capecoralhandymanservices.com Verified Customer Verified Customer

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Oil change and new front and rear windshield wiper blades replaced in an hour, polite and friendly service replaced in an hour, polite and friendly service More

by fange1523 Verified Customer Verified Customer

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