Cadillac of Knoxville

Exceptional Dealership- Great Staff!!! My first time going to Cadillac of Knoxville , also buying a Infiniti QX56, This dealership was top notch, best experience I have ever had. They were My first time going to Cadillac of Knoxville , also buying a Infiniti QX56, This dealership was top notch, best experience I have ever had. They were very fair with my trade in, my payment was where I needed. John Jackson, Michael Petsuck and Brian Petsuck went above and beyond to make sure I was satisfied with my purchase, it was detailed to my satisfaction, and that I knew how to operate all the bells and whistles. The process was absolutely painless, so quick and professional. I felt like family by the end of the process! I would recommend John Jackson, Micheal Petsuck and Brian Petsuck at Cadillac of Knoxville for anyone who is looking for a new or used vehicle. More

Great low-key no pressure sales I worked with Danny Spradlin at Cadillac of Knoxville to find my "new" used car. Danny really listened in our discussions together to begin the pro I worked with Danny Spradlin at Cadillac of Knoxville to find my "new" used car. Danny really listened in our discussions together to begin the process for finding just the right car to fit my exact needs and in my exact budget. He has a great soft-spoken, low-key and no pressure sales approach that I really appreciate especially after several bad past experiences at other dealerships in which I felt really pressured and almost mocked when I did not give in to the relentless sales pitch and buy at that moment. I ended those encounters walking out of those dealerships without a car and feeling like I had really dodged a bullet. As someone dealing with a serious health crisis as well, my experience at Cadillac of Knoxville made me feel safe, secure and confident in their expertise and my purchase overall. From my initial meeting with Danny, to the dealer manager, to the credit application process all the way through signing the documents...everyone was kind, patient, helpful and answered all my questions without once making me feel pressured or obligated to buy at any point. Thank you Danny, and everyone at Cadillac of Knoxville, for making my car buying experience a great and relaxed one! More

New Car Purchase This is my third vehicle purchased from Cadillac of Knoxville. My salesman, Michael Petsuck has always treated me fairly and is knowledgeable about th This is my third vehicle purchased from Cadillac of Knoxville. My salesman, Michael Petsuck has always treated me fairly and is knowledgeable about the Cadillac brand. I would recommend Michael for any used or new Cadillac if you are in the market. More

Absolutely Awesome Bought my first Cadillac today!!! Thank you Danny Spradlin! Danny made our experience very pleasant. I would recommend Cadillac of Knoxville to anyon Bought my first Cadillac today!!! Thank you Danny Spradlin! Danny made our experience very pleasant. I would recommend Cadillac of Knoxville to anyone. The entire staff was exceptional. I now own a SRX and I couldn't be happier!!! Thank you Danny. I'm so happy. Cookie More

Excellent had a great experience Danny Spradlin was very nice and patient ,he made buying very easy. Also Jennifer Collins was very nice. Overall had a great experience buying or Cadi Danny Spradlin was very nice and patient ,he made buying very easy. Also Jennifer Collins was very nice. Overall had a great experience buying or Cadillac. More

Excellent and easy buying experience! Great buying experience! Drove 400 miles in the rain to buy our Corvette. Danny Spradlin made it an easy, no hassle pleasant experience. We definitely Great buying experience! Drove 400 miles in the rain to buy our Corvette. Danny Spradlin made it an easy, no hassle pleasant experience. We definitely will be return customers. More

Excellent Service Our Salesman Steven Patterson was very friendly, helpful and professional. He went above and beyond to meet all our needs. Everyone at the dealership Our Salesman Steven Patterson was very friendly, helpful and professional. He went above and beyond to meet all our needs. Everyone at the dealership gave excellent service with the purchase of our Cadillac CTS. John Jackson the manager made sure all the minor details were taken care of after the purchase. This is an excellent dealership - which I would highly recommend. Lydia More

Cadillac Of Knoxville- Upscale and Professional Dealership I purchased an Escalade from Cadillac of Knoxville and I could not be more pleased with the overall experience. Courtney was my salesperson and she wa I purchased an Escalade from Cadillac of Knoxville and I could not be more pleased with the overall experience. Courtney was my salesperson and she was very professional and made sure I asked all the questions I needed to before purchasing. The finance manager Chris made sure to work with my husband and I to get the best rate. The whole service department team makes sure that you have everything completed when you need servicing and will have a loaner vehicle if you need one. I had a dent in my hood after a cement truck had a piece of debris come off the back of the truck, and Charlie took care of it immediately and no charge. He was very professional and polite. I would highly recommend this dealership to anyone. My husband and I are "car people" and have traded a lot of vehicles in the past, after our experience with Cadillac, we will only by from Cadillac from this point on. The level of professionalism I have received was above and beyond what I expected. The vehicle was exactly what I wanted and the performance and features are well worth the trade that I made. I am really pleased with the Escalade and pleased with everyone at the dealership that assisted with my purchase. More

Excellent, straightforward customer service! Danny was great from the moment I walked in. It's the third car I've purchased from the team at Cadillac of Knoxville and I'll continue to go back. Ja Danny was great from the moment I walked in. It's the third car I've purchased from the team at Cadillac of Knoxville and I'll continue to go back. Jackson, Chris Cobb and the rest of the team are first class! Appreciate the excellent customer service and appreciate the sale, Danny! More