Cadillac of Knoxville

Bought 2 cars last year. First sales person tried to overcharge me $10,000. Talked to manager and he corrected it and said she was new. Then they charged me $5000 for a warranty and then when I sold the overcharge me $10,000. Talked to manager and he corrected it and said she was new. Then they charged me $5000 for a warranty and then when I sold the car it took them months to find the paper work. Dozens of emails and phone calls to make it happen. Then I learn they over charged me $1000 of for the warranty. I own several cars and trade frequently. I do not recommend this company to anyone and I will not do business with them again. This was borderline fraud and for certain 100% dishonesty. More

Went in to buy a used ENVOY. Kept giving me the run around on my trade in price. First I was offered one number then I was told another amount wasn't a problem. When it came down to get serious I could around on my trade in price. First I was offered one number then I was told another amount wasn't a problem. When it came down to get serious I could not get a answer on a trade in price. Wound up buying a Toyota 4runner from somewhere else and am very happy with my choice. I do not recommend buying a used car here. Let me tell you this There is no comparison from a GM/CHEVY to a toyota. The Toyotas are way better built and much safer! More

ok- they're absolutely awful at keeping their word. when they promise delivery on monday it turns into tuesday and that turns into wednesday and before you know it it's the next monday. always with some la they promise delivery on monday it turns into tuesday and that turns into wednesday and before you know it it's the next monday. always with some lame excuse as to why delivery isn't possible. if it rains, they can't do it. if it's sunny, they have too much to do. buy elsewhere unless you have a high tolerance for delays. and lies. More