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Cadillac of Knoxville

Knoxville, TN

3.9
81 Reviews

10005 Parkside Drive

Knoxville, TN

37922

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81 Reviews of Cadillac of Knoxville

August 31, 2017

Excellent Service Our Salesman Steven Patterson was very friendly, helpful and professional. He went above and beyond to meet all our needs. Everyone at the dealership More

by Lydia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Patterson, sales and John Jackson, manager
August 30, 2017

Cadillac Of Knoxville- Upscale and Professional Dealership I purchased an Escalade from Cadillac of Knoxville and I could not be more pleased with the overall experience. Courtney was my salesperson and she wa More

by Cassandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, Courtney, and Chris
August 25, 2017

Excellent, straightforward customer service! Danny was great from the moment I walked in. It's the third car I've purchased from the team at Cadillac of Knoxville and I'll continue to go back. Ja More

by BrianUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Spradlin
August 25, 2017

Great Staff Great salesmen and service department. You couldn't ask for better than Danny Spradlin and his team at Cadillac of Knoxville. We have bought 3 cars fr More

by johns11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Spradlin
August 13, 2017

crooker salesman and salesmanager KEVIN AND CHARLIE. receive and 2007 audi q7 seat was wet with paint and sticky. motor making loud noise when starting, went motor is cold. talk with russ and charlie NO More

by randy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
KIVEN AND CHARLIE , RUSS CLARK
Aug 16, 2017 -

Cadillac of Knoxville responded

Cadillac of Knoxville always strives to meet customers expectations on all new Cadillac's and Pre -Owned vehicles...We encourage all out of area internet customers to visit us, test drive, and inspect the vehicle they have interest in...that is the best process to ensure the buyers expectations are met...

July 19, 2017

Great experience I had a great experience. Michael kept me informed on this vehicle as there was a pending sale on it. When the sell fell threw he notified me immedia More

by Dgreene924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Petsuck
June 12, 2017

Friendly service dept. Every time I bring bring car in for service, I am always greeted with smiles and welcomes. Love Dan Eldridge and have been dealing with him since Rod More

by Doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Eldridge, Freddie Tipton
May 10, 2017

Excellent service I had a issue with my Cadillac SRX I called they got me in the same day and I got my car back with in hours. Quick friendly service. They were awesom More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leah Moir
May 10, 2017

Great Experience ! Danny Spradlin was our salesman and he was wonderful !! Everyone we came in contact with at this dealership was so friendly and nice. I recommend th More

by Debra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Spradlin, Brian, Jennifer all awesome people. , RUSS CLARK
April 26, 2017

GOOD SERVICE EXPERIENCE Reminder calls good. On time service as scheduled. Service Department has always been very courteous and helpful, especially Dan Eldridge and Fre More

by johnw and eunicel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Eldridge, Freddie Tipton
Apr 27, 2017 -

Cadillac of Knoxville responded

Thank you so much for writing a review. We like to hear when we have done things correctly. I will pass you comments onto Dan and Freddie. Thanks for choosing Cadillac of Knoxville to handle your service needs.

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