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Byers Ford

Delaware, OH

4.7
581 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 581 reviews

March 26, 2026

I have a check engine light when I drop off the car And I have rental coverage can I book my self and do reimbursement, when I asked Carson said they could submit for reimbursement for it I don't know what i More

by Revan.7m
Recommend Dealer
No
Employees Worked With
Carson Trafzer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
Mar 27, 2026 -

Byers Ford responded

Thank you for reaching out. We understand your concerns regarding the rental coverage and your vehicle. Please reach out to a manager so we can review your situation, confirm the status, and help coordinate your next visit.

March 24, 2026

Would refer buyers to everyone in my family thanks for your support 🙏 best wishes to your company and employees thank you for your support More

by Lewie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : To all employees thank you 😊
Mar 24, 2026 -

Byers Ford responded

Thank you for your kind words. We are glad to hear you would recommend us to your family. We truly appreciate your support and kind wishes 😊

Mar 24, 2026 -

Lewie responded

Great place to have your car or truck repaired thank you buyers

March 24, 2026

We actually worked with a girl who Tiffany was trying and she was excellent. She explained everything and was very pleasant. More

by mhopkins88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Byers Ford responded

Thank you for your kind words. We are glad to hear Tiffany provided a pleasant and informative experience. We truly appreciate your support 😊

March 23, 2026

I had an outstanding experience with Bob Drollinger, who connected me with Jeff Ashbrook in Sales, and Bill Thorpe in the finance department. Their exceptional efforts greatly assisted me in purchasing our More

by JackMar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Drollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Byers Ford responded

Thank you for sharing such a thoughtful and heartfelt review. We are truly glad to hear Bob, Jeff, and Bill provided a trustworthy and supportive experience throughout your purchase. It means a lot to know your Expedition Max is the perfect fit for your family. We appreciate your recommendation and look forward to assisting you again in the future 😊

March 19, 2026

Great experience. Will buy from them again! Enjoyed the entire buying process and the whole staff More

by taylorwood_09
Recommend Dealer
Yes
Employees Worked With
Dan Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Perry
Mar 24, 2026 -

Byers Ford responded

Thank you for your kind words. We are glad to hear you enjoyed the entire buying process and your experience with our team. We look forward to working with you again 😊

March 16, 2026

Service advisor is great. Service department needs to dig in and really take the time to diagnose issues that customers say are happing. I am starting to question this deale More

by beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Byers Ford responded

Thank you for your feedback. We are glad to hear your service advisor has been great, but we are sorry to hear your experience with diagnosis has been frustrating. We take concerns like this seriously and appreciate you bringing it to our attention. Please reach out with more details so our team can look into the matter further.

March 13, 2026

Loved the pickup/dropoff. Service was good and Carson did a great job keeping me updated. More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
Mar 16, 2026 -

Byers Ford responded

Thank you for the great feedback. We are so glad to hear you loved the pickup and dropoff service and that Carson kept you updated throughout the process. We truly appreciate your support. 😊

March 13, 2026

It was good experience just there for a service recall No thank you I like Byers and am a repeat customer More

by Kcarman8
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
Mar 16, 2026 -

Byers Ford responded

Thank you for your continued support. We are so glad to hear you had a good experience during your recall visit and truly appreciate you being a repeat customer. 😊

March 13, 2026

I am back for service again after I was told everything was checked. They lied. More

by sanfildo
Recommend Dealer
No
Employees Worked With
Jason M
Mar 16, 2026 -

Byers Ford responded

Thank you for your feedback. We are sorry to hear about your experience and understand your frustration. Our goal is always to provide honest and thorough service. Please reach out to us with more details so our team can look into the matter further.

March 13, 2026

Byers' service team is on time and provide you with options for additional service as needed. More

by KMEDWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Byers Ford responded

Thank you for the great feedback. We are so glad to hear our service team was on time and kept you informed of any additional service options as needed. We truly appreciate your support. 😊