Carson Trafzer
Carson Trafzer at Byers Ford

Carson Trafzer

Service Advisor

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

4.8
130 Reviews
4.8

130 Reviews

Write a Review

130 Reviews of Carson Trafzer

October 24, 2026

Dealership Rating
Employee Rating

We've Bought many cars here. Carson my service advisor always does great. Very happy again. More

by m70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cousins, Bill Thorpe, John Hess , Mark Morgan

October 24, 2026

Dealership Rating
Employee Rating

Pleasant, courteous, fast. Triple threat of customer service. Well appreciated! I would recommend to everyone. Thanks! More

by jd.anderson67
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

October 18, 2026

Dealership Rating
Employee Rating

My mechanic was awesome very thorough. I will always request him in the future. Give him a raise More

by gregdelcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 06, 2026

Dealership Rating
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Quick. Easy. Good work. Kinda wish the inspection was more detailed but overall good service More

by maghrib2005
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

Oct 07, 2026

Byers Ford responded

Thank you for the feedback! We’re glad the service was quick, easy, and done well, and we appreciate your note about wanting a more detailed inspection. We hope to make your next visit even better.

October 06, 2026

Dealership Rating
Employee Rating

Very easy. Will purchase my next mustang there. Only complaint, not sure why 3 hard inquiries were done. More

by paulpate1977
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

Oct 07, 2026

Byers Ford responded

Thank you for the feedback! We’re glad the process was easy and appreciate you considering us for your next Mustang. We understand your concern about the credit inquiries and encourage you to reach out to our finance team so they can review and clarify what occurred.

September 29, 2026

Dealership Rating
Employee Rating

Carson did his usual fine work Glad it was not more like ten words more More

by tmjeffers
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

Sep 30, 2026

Byers Ford responded

Thank you for the great review! We’re glad Carson continues to do such a great job and provide the dependable service you’ve come to expect. We truly appreciate your continued trust in Byers! 😊

September 19, 2026

Dealership Rating
Employee Rating

The service department is great. They got my car serviced and installed my new tires quickly. More

by bs7475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

Byers Ford responded

Thank you for the great review! We’re glad our service team took care of your vehicle and got your new tires installed quickly. We truly appreciate you choosing Byers! 😊

September 12, 2026

Dealership Rating
Employee Rating

Very informative friendly and pleasant Pleased with the work that was done. I will be back More

by kimmaynard333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2026

Byers Ford responded

Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

September 11, 2026

Dealership Rating
Employee Rating

After $9,400 in repairs, I had to take it back 3 times. The repairs were unsatisfactory and quite disappointing. From talking with others, their experience has been the same. I will not return to Byers More

by Bill_Justice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 14, 2026

Byers Ford responded

We sincerely apologize for the frustration and disappointment after such a significant repair. Having to return multiple times is not the experience we want for our customers. Please contact our service manager so we can review the repairs and your concerns directly.

September 08, 2026

Dealership Rating
Employee Rating

Always professional and informative Driving isn't the time for this. Aaaaggghhb now I'm dead all is good More

by jhignite001
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

Sep 14, 2026

Byers Ford responded

Thank you for the review! We’re glad our team is always professional and informative. And we’re especially glad to hear all is good! 😄

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