Jeff Ashbrook

I had an outstanding experience with Bob Drollinger, who connected me with Jeff Ashbrook in Sales, and Bill Thorpe in the finance department. Their exceptional efforts greatly assisted me in purchasing our connected me with Jeff Ashbrook in Sales, and Bill Thorpe in the finance department. Their exceptional efforts greatly assisted me in purchasing our 2024 Ford Expedition Max. We are incredibly grateful for such a wonderful and refreshing experience. It felt secure and comfortable trusting Bob, Jeff, and Bill throughout the entire process. We are especially thankful to Bob for all his efforts on our behalf, and we absolutely love our vehicle, which perfectly meets our family's needs. We will definitely return to Bob and Jeff for any future needs. I highly recommend them for their trustworthiness, kindness, professionalism, and expertise in addressing customer needs. We faced unique challenges in accommodating the evolving transportation needs of our three adopted special needs children. I shared the specifics with Bob, and with his extensive inventory knowledge and experience, he pinpointed the exact vehicle that would best meet our needs. It has indeed proven to be the perfect choice. I am so grateful for his patience, kindness, and willingness to listen before directing us. He was spot on. Just over two months have passed since we traded in and purchased our “MAX” (as my kids call it), and the vehicle is really meeting our family's needs so wonderfully. We are so profoundly grateful. I would highly recommend anyone to discuss their vehicle needs with Bob and Jeff. NO fake, NO fluff, NO games, NO fill. They are just good men of trustworthy character and integrity, genuinely happy to help however they can, and remarkable in the comprehensive way they care for each customer. More

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Very smooth. Customer focused Jeff explained the truck's features. Fun test drive No pressure sale Customer focused Jeff explained the truck's features. Fun test drive No pressure sale More

by bubinski9 Verified Customer Verified Customer

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Kind and knowledgeable staff, didn't feel pressured, Jeff was great and very accommodating. Great experience was great and very accommodating. Great experience More

by anewk556 Verified Customer Verified Customer

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Very easy with no pressure. This purchase went well like my last two from Byers Ford. This purchase went well like my last two from Byers Ford. More

by blcastner Verified Customer Verified Customer

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Non-pressure. Easy to work with. Kept their word and gave me a fair deal. Easy to work with. Kept their word and gave me a fair deal. More

by bgoldbach012 Verified Customer Verified Customer

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Good experience in purchasing a car, straightforward, came through as promised in finding the vehicle we wanted, received fair deal. This dealership stands far above the rest in terms of professionalism came through as promised in finding the vehicle we wanted, received fair deal. This dealership stands far above the rest in terms of professionalism and customer focus. More

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The staff was helpful and made the car buying process simple and quick. Recommend this dealership simple and quick. Recommend this dealership More

by cschaumie Verified Customer Verified Customer

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Very good customer service and very helpful staff with my purchase of my new truck. purchase of my new truck. More

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Excellent experience! Thank you Jeff Ashbrook, Bob Drollinger and Bill Thorpe for your top notch customer service. It was the best we have received from any dealership. Thank you Jeff Ashbrook, Bob Drollinger and Bill Thorpe for your top notch customer service. It was the best we have received from any dealership. The entire team and management is impressive. Melissa and Grace Mulheim More

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STAY AWAY! I trade cars a lot. I have bought over 35 cars in the last 30 years. I trade-in my car every year, sometimes twice per year. I have never been lied t I trade cars a lot. I have bought over 35 cars in the last 30 years. I trade-in my car every year, sometimes twice per year. I have never been lied to and talked down to like this from any dealership before. Byers Ford had a Jeep I wanted to buy. They emailed me a fair price. I logged onto THEIR website, I accurately and honestly entered my trade information. They offered me a cash offer of $32,600. That was lower than a buy-bid I recieved from Carmax of $33,400, but I was going to accept it. Before driving 7 hours to buy the Jeep, I called to confirm it was still available. The sales manager named Bob told me he would not honor the appraisal that BYERS FORD gave me! He offered me $31,000 instead of $32,600. When I respectfully questioned this deceptive scandelous maneuver (false advertising) , he told me that they do want want my business and I should look somewhere else! THEY WILL NOT HONOR THEIR OWN ONLINE APPRAISAL, and when questioned, they suggest that you take your business elsewhere. BUYER BEWARE. More

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