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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

August 22, 2023

Cars we’ll check went smoothly! ! Service writer was excellent. Waiting area is roomy and comfortable More

by dvscadlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Aug 24, 2023 -

Burnsville Toyota responded

I appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 21, 2023

Very good experience with everyone my wife and I had contact with. Would recommend this dealership to all. More

by GOLFDEXTER16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Parker, Mike Quam
Aug 23, 2023 -

Burnsville Toyota responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

August 20, 2023

Brian really helped me with the car choice and getting it set up for me. More

by vangmelanie12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Xiong, Kevin Xiong, Matt Christiansen
Aug 22, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

August 18, 2023

Minus missing a plastic screw clip for the plastic air filter cover, and having the battery terminal cover still hanging off. It was a good oil change, and tire rotation. Also seemed to miss correcting ti More

by N8TVBROTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allex Roberge
Aug 22, 2023 -

Burnsville Toyota responded

Thank you for visiting Burnsville Toyota’s service department. I am glad that we could provide an overall positive experience and appreciate your feedback. I appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let me know if there is anything else I can do for you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 18, 2023

Every thing went fine when I went into get an oil change last month in July. More

by LATAPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amador Pacheco
Aug 22, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 18, 2023

David was great to work with and overall speed on the transaction was very good. More

by jdnorrid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Smith
Aug 22, 2023 -

Burnsville Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

August 17, 2023

Car is consistently dirty inside after service=3 times this has happened. I rely on the service department to tell me what needs to be done. Often they inflate the service needed More

by MSPLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Johnston
Aug 21, 2023 -

Burnsville Toyota responded

Thank you for taking the time to share your recent experience at Burnsville Toyota. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. I would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 16, 2023

Friendly and Brian was sooo patient. We test drive over 3 different vehicles. We are returning customers and will go back to get the Toyota Crown! More

by BAO.LEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Xiong
Aug 18, 2023 -

Burnsville Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

August 15, 2023

I've been going to Burnsville Toyota for many years. Sean was good to inform me about submitting the repair as an insurance claim - something I had not considered. While I would've liked to have been k More

by LF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Aug 16, 2023 -

Burnsville Toyota responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 15, 2023

Betty was really nice and very helpful. Thank you We love the our new car ! More

by rahmahmed84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Batty calman
Aug 17, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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