Burnsville Toyota

Scion FRS was purchased for three months driven less than 5,000 miles when the front passenger wheel started to make a slight low noise when driving 60 m/hr. My son took the car to burnsville toyota to check 5,000 miles when the front passenger wheel started to make a slight low noise when driving 60 m/hr. My son took the car to burnsville toyota to check and mike mcgee called back and told me that there was a small cosmetic scratch on that wheel however it functioned perfectly fine but the bearing was shot. he insinuated that my son hit something hard which damaged the bearing and my son didn't tell me of the incidence. According to mike, since the damage was from abuse it was not covered under warrantee. he sugguested that I should report to my insurance to get a new rim, repair the bearing, and do alligment totaling approximately $1000 . mike said burnsville toyota would be glad to do the work right away. Of the 30 years of owning 5 toyotas and accumulationg over 1,000,000 miles (between my wife and I), and rims abused like no tomorrow, the bearings never failed, but once-- my avalon 2001 over 280,000 miles when the bearings finally got worn out. I took the car to Maplewood Toyota and guess what? They determined that the noise came from the tire on how the way the car was driven. When they rotated the tires, THE NOISE FOLLOWED THAT TIRE! BEWARE! This is not a trustworthy dealer. When they are short of $$$ they will do just about anything to rip you or your insurance off. More

We ultimately ended up deciding to purchase a 2013 Ford Fusion Hybrid instead of the Camry Hybrid but that decision wasn't because of how we were treated at Burnsville Toyota. Robyn & Bob were very profess Fusion Hybrid instead of the Camry Hybrid but that decision wasn't because of how we were treated at Burnsville Toyota. Robyn & Bob were very professional, courteous and helpful. They were willing to answer all our questions and indulge us in our request to take a longer test drive than most people probably do so that we could do a thorough analysis of the Camry Hybrid to compare with the 2013 Fusion Hybrid. I put down a "2" for price because in the end that was a major factor in our decision to buy the Ford. The Ford dealership sold us our Fusion Hybrid that we were ordering direct from the factory at invoice price. The price that we were offered from Burnsville Toyota was a few thousand above invoice and when we asked if they would go any lower they said no, so that sealed the deal right there that we wouldn't buy the Toyota. But aside from that, I highly recommend Burnsville Toyota and Robyn & Bob in the Internet Sales Department. More

This was the best new car purchase experience of my life. Robyn gave me a good internet price right from the start. They didn't actually have the exact vehicle (colors and options) of my choice in stock bu Robyn gave me a good internet price right from the start. They didn't actually have the exact vehicle (colors and options) of my choice in stock but she informed me that there was one scheduled for production and she could get it by the end of the month. No other dealers told me of that option. Burnsville Toyota offered $900 more for my Ford Ranger trade-in than the Ford dealer I purchased it from. That tells me Ford doesn't value it's products very much! My new car was clean and waiting for me with a full tank of gas. That is one feature that tells me this dealership knows how to treat customers. Robyn was nice enough to show me all the features on the car and connect my phone to the car phone system. I will definitely check out Burnsville Toyota for my next car. More

Shopped at three other dealers for a 2011 Toyota Sienna and found the best deal at Burnsville Toyota. There were no no hidden fees or upgrade sales. Rick was honest and did a great job answering questions. and found the best deal at Burnsville Toyota. There were no no hidden fees or upgrade sales. Rick was honest and did a great job answering questions. They also gave me the best deal on my trade-in which sealed the deal. More