
Burnsville Toyota
Burnsville, MN
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1,498 Reviews of Burnsville Toyota
Jon Duea is a rockstar. I did almost all my negotiating via email and didn't even meet Jon face to face until I came to pick up the car. He called within minutes of my inquir I did almost all my negotiating via email and didn't even meet Jon face to face until I came to pick up the car. He called within minutes of my inquiry on the dealer site offering to beat any price and he made good on his word. Jon is a young guy with an old soul. Very personable, charismatic and genuinely seemed to have my best interest at heart while still trying his best to make the sale. He responded to every one of my requests without ever being overly aggressive or intrusive. Honestly, after we switched out the car seats and packed in the kids, we wanted to take the guy home with us. Yes, he gave us the best price. But beyond that, he was a true gentleman. I'm proud to have done business with him. This kid is going places. More
What a great experience with Ken Harris It was only by chance that Ken Harris was the first person that we talked to at the dealership. What a great chance that was. He was so patient with It was only by chance that Ken Harris was the first person that we talked to at the dealership. What a great chance that was. He was so patient with our lack of knowledge about the features on the vehicle and went to great lengths to explain them. Worked very hard to get us something that we could use and enjoy. We were all smiles as we drove away in our new vehicle. Thanks Ken. More
Why make a service appointment? Sales process was good and above average. But service wait is unacceptable. Called last week for a scheduled oil change on my vehicle and was told Sales process was good and above average. But service wait is unacceptable. Called last week for a scheduled oil change on my vehicle and was told the next available appreciate was almost a week out. Got to my appointment time per me scheduling it and waited nearly 2 hours for a routine oil change. Ridiculous! More
Purchased car I have had 4 Toyotas. Ken Harris has been very helpful in my purchase of my latest Toyota. Service has been outstandhing. I appreciate Ken Harris i I have had 4 Toyotas. Ken Harris has been very helpful in my purchase of my latest Toyota. Service has been outstandhing. I appreciate Ken Harris in helping me choose the vehicle I will enjoy the most. Sue More
The Best This was my first time car shopping so I was a little nervous about the games dealers play. Ken Harris was trustworthy as well as straight forward whi This was my first time car shopping so I was a little nervous about the games dealers play. Ken Harris was trustworthy as well as straight forward which I loved. He went beyond his expectations of his job. He was motivating spiritually as well. Best of all when I pulled out the lot I didn't feel like I got cheated. I would recommend him to any first time buyers. When it's time to purchase a new car I will be going back to him. More
Terrible dealer! Lied to us and unprofessional! We delt with several people there including Jack Reed who was a terrible communicator and horrible salesperson. He was very sarcastic, he lied about s We delt with several people there including Jack Reed who was a terrible communicator and horrible salesperson. He was very sarcastic, he lied about several aspects of the car,and we later found out he lied about how much they had in on the car, therefore charging us way too much. Also half of what he told us about the car ended up being untrue and when we called after he acted like we were out of line to call him after the sale! Overall he was a rude jerk and should not be dealing with customers. We asked several times to speak to a manager and he would not let us. The facility overall was bad too. Cold, cheep looking, hungry salespeople all over you, rude front desk person, I could go on. I would NEVER buy a car from there again and would never recommend them!! More
Alyssa is THE BEST!! I live just outside Chicago and have had nothing but trouble with my local Toyota dealers. The funny thing is that I am a GM at a high-line car dealer I live just outside Chicago and have had nothing but trouble with my local Toyota dealers. The funny thing is that I am a GM at a high-line car dealership, so you'd think they'd be a little more attentive to my needs... After purchasing a '12 highlander locally from a non Toyota dealer, we wanted to buy the extended warranty. After our local dealer screwed the warranty deal up so bad, we tried other dealers in the area but no one wanted to help. Since we have extended family in the Burnsville area we thought, we'd give them a try since everyone in the area is always so nice. We worked with Business Manager Alyssa, and she was beyond professional and courteous. She handled our issues without us ever entering the store and we couldn't be happier. A few bad apples give the car business a bad reputation, but Alyssa and Burnsville Toyota are the exact opposite. You guys had better hang on to her as she is always welcome to work for us!! Thanks again for all your help!! More
Ken Harris!!!! Recently bought a vehicle from Burnsville Toyota. Ken helped us through every single step and was such a pleasure to work with!! I would highly recom Recently bought a vehicle from Burnsville Toyota. Ken helped us through every single step and was such a pleasure to work with!! I would highly recommend him to anyone! We will be back to buy our future cars from Ken. More
Go see Ken H! I did ALOT of research before going armed to the teeth with information about price of my targeted and my trade-in ready for a disgusting experience h I did ALOT of research before going armed to the teeth with information about price of my targeted and my trade-in ready for a disgusting experience haggling. The difference between my expectation was immense. Ken was patient, calm, and never tried to hard sell me. The trade-in value was spot on and the overall experience was easy and fair. Ken is a Chaplain with the military, so we knew we could trust him and it was awesome. If he isn't deployed, go see him. Ask for him and you'll have a great experience! More
recommand everyone to see Ken harris He was honest, helpful, unswered all question I had, very friendly. I will recommand him to anyone looking to get a great car to a good deal from a t He was honest, helpful, unswered all question I had, very friendly. I will recommand him to anyone looking to get a great car to a good deal from a trutworrthy saleman. Thx Ken i like my car so pretty. Blandine umutesi More