
Burnsville Toyota
Burnsville, MN
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1,499 Reviews of Burnsville Toyota
This past experience was great, Mark was very kind and courteous, and promptly diagnosed the problem and gave me a call only 15 minutes after I returned home, telling me when my vehicle would be done. courteous, and promptly diagnosed the problem and gave me a call only 15 minutes after I returned home, telling me when my vehicle would be done. More
I have always been pleased with the service and the dealership. Everyone is pleasant and very professional. dealership. Everyone is pleasant and very professional. More
They rob you with wrong price, everything they charge you is higher than any other price is higher than any other price More
Tyler was very professional and informed me of the issues needing attention (replacement) before starting the work. I’m very happy with the work done and the new tires provide a superior ride. needing attention (replacement) before starting the work. I’m very happy with the work done and the new tires provide a superior ride. More
Good “waiting experience “, with comfortable chairs and beverages. Gluten free options would help for those who can’t enjoy the cookies. These features help the long wait time be more tolerable. The people beverages. Gluten free options would help for those who can’t enjoy the cookies. These features help the long wait time be more tolerable. The people we meet with are wonderfully polite. More
Normally the service is great and I would recommend it. That was not the case for this last service. I waited for over 2 hours for an oil change and tire rotation. When I finally asked about the delay, no That was not the case for this last service. I waited for over 2 hours for an oil change and tire rotation. When I finally asked about the delay, no one seemed to have any information about my car and the service. Someone finally located the paper work and apologized on behalf of another employee. But then they failed to apply the coupon I gave them toward the cost of the service. No one ever went over the vehicle inspection report with me and seemed to want to just see me go. Not a great experience! More
Very please with professionalism of staff from service coordinator to service technician. My questions were answers in such a way for me to make an informed decision. coordinator to service technician. My questions were answers in such a way for me to make an informed decision. More