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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

August 30, 2023

First time using Burnsville Toyota and they exceeded my expectations in every way. Got a next day appointment, was greeted in a friendly manner, got a courteous and free shuttle ride to and from my home w More

by INFO@ZONEONELOCATING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Sep 01, 2023 -

Burnsville Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 30, 2023

The service person who checked me in was very pleasant. He directed me to the waiting area, which was a comfortable place. Everything was fine, service did not take any longer than expected. More

by benso074
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flennigan
Sep 01, 2023 -

Burnsville Toyota responded

I appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 30, 2023

My vehicle is a 1998 Sienna. I have taken it to Burnsville Toyota for service since I purchased it there new. It is still running well, in large part thanks to the excellent serv More

by Cbrady348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Sep 01, 2023 -

Burnsville Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 30, 2023

Long wait time even with appointment Not the most friendly place... Think better value somewhere else. More

by AVSHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Have no idea
Sep 01, 2023 -

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

August 30, 2023

The service and staff are always great. They get me in on time and I get my car back when they say it will be ready. More

by TRAND64
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Sep 01, 2023 -

Burnsville Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 30, 2023

It is not easy to trust car people. Their reputations seem to be cloudy. So I have be dealing with the people at Burnsville Toyota since at least the early 80's. It has not been per More

by WALLYTHOREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak
Sep 01, 2023 -

Burnsville Toyota responded

Thank you for leaving this review, Wally. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can further discuss your visit. I look forward to speaking with you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

August 30, 2023

I was waiting for a service person to help me. Another car drove up in the next lane. He was waited on first. Then I got out of my Highlander when Tyler came over to check me in. No name tag, no i More

by LJLARSON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Sep 01, 2023 -

Burnsville Toyota responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 30, 2023

At first the explanation was clear that I needed four new tires. After clarification questions, it was clear. More

by VICKYHUBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Sep 01, 2023 -

Burnsville Toyota responded

Thank you for your wonderful feedback, Vicky. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 29, 2023

Great experience. Timely, straight forward and had everything they needed to complete the work same day. More

by MELISSA.FUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Aug 31, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

August 27, 2023

very professional, clean waiting area, was able to see video of car being serviced wait time was super More

by KNUDTSONS.RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Aug 29, 2023 -

Burnsville Toyota responded

I appreciate your marvelous feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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