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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

December 01, 2023

Scott communicated on the wait for the van. Upon delivery he was very helpful setting it up and answering all my questions. More

by ngroth
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Litzer
Dec 05, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 01, 2023

Very professional staff and nice facility. Able to schedule a timely service appointment and have the work completed in a half-day. More

by CALLAHAN555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Dec 05, 2023 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 01, 2023

Great service, helpful in finding a vehicle. The dealership was clean and the staff are helpful. Great experience! More

by b.t.mueller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Kissner
Dec 05, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

November 30, 2023

I had a family issue whereby the work needed to be completed in the afternoon. The Tech, did nice work and discovered a nail in a different tire which needed to be replaced. Good staff top to bottom. More

by LPPUR203
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy, Dave Grosulak
Dec 01, 2023 -

Burnsville Toyota responded

Thank you for your kind words about the team. I am glad to hear that your emergency repair was handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and I appreciate you for taking the time to leave a review. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

November 30, 2023

We make appointment for oil change at 11am, my daughter was at the service right before 11, it took 2 hours to get oil change done, my daughter had doctor appointment and never has thought that it will tak More

by WANNASRI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Johnston
Dec 04, 2023 -

Burnsville Toyota responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

November 29, 2023

Amazing work, I recommend, and I will come back again. Thanks for the help I appreciate More

by FARXIYOHASHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 01, 2023 -

Burnsville Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

November 29, 2023

Where are the cookies and coffee. Communication was professional and informative, Work performed in a timely fashion. More

by SCERDAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Dec 01, 2023 -

Burnsville Toyota responded

Thank you for sharing your experience with us! I appreciate your feedback! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

November 28, 2023

Prompt service. Easy to schedule an appointment. Have always had a good experience with the service department. More

by GLENNGWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Nov 30, 2023 -

Burnsville Toyota responded

Glenn, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Burnsville Toyota! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

November 28, 2023

Very cordial and respective to clients, kept us updated at all times. Thanks for being willing to educate us on our vehicle. More

by pamandlarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Nov 30, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Pam and Larry! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

November 28, 2023

Very professional personnel, in my case Neil Knutson demonstrated care for me the customer all through my visit when I first arrived until I left. I was very happy with the new car battery.Thanks Neil a More

by TREPETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Nov 30, 2023 -

Burnsville Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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