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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

December 04, 2023

Riley was Very personable and efficient. The process went very smooth. I was only there a short while which was great!! More

by CDW0271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Dec 06, 2023 -

Burnsville Toyota responded

I am pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 03, 2023

Nice experience! This time it was a pleasant experience! The time before was not so good. The people were vey professional this time! More

by dana.l.elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Dec 05, 2023 -

Burnsville Toyota responded

Dana, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Burnsville Toyota! If there is anything else we can do for you or if you would like to discuss your past experience, please feel free to give us a call. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 03, 2023

Easy process, everyone was professional, personable, and friendly. All my questions were answered in an understandable way. More

by MJWALT56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Price, Caio Evangelista
Dec 05, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 02, 2023

I bought $1500 with the tires from you, and you didn’t even balance them correctly. I bring it back in saying there’s a shudder, I sit there for two hours, 2 Technicians drive it, but nobody took the whee More

by INRItool
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole Mitchem
Dec 05, 2023 -

Burnsville Toyota responded

I appreciate you taking the time to share your experience with our service department. Here at Burnsville Toyota, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 02, 2023

Easy to make an appointment. Oil change cost is very high. People who work there are very friendly. More

by KLOCKE716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Dec 05, 2023 -

Burnsville Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 02, 2023

Great Job appreciate you taking care of my car have a great day and a good week More

by AMADORPACHECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal
Dec 05, 2023 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 02, 2023

Have always received excellent service. We have been long term customers for many years all of our auto purchases have been with this dealership More

by Randy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Harmon, Matt Christiansen, Mark Stibal
Dec 05, 2023 -

Burnsville Toyota responded

Hi Randy, and thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 02, 2023

I have had all my service done there since 2009. Oil changes seem to be very expensive. More

by rsltnelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
Dec 05, 2023 -

Burnsville Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. If you have any questions or concerns, please feel free to reach out to me. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 01, 2023

The dealership was organized, welcoming and provided a pleasant environment. The staff were courteous and professional. More

by CFADAMS59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Lawler
Dec 05, 2023 -

Burnsville Toyota responded

I appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 01, 2023

Service was on time efficient and staff were very professional. Would definitely recommend service here. More

by TODD.MCNAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Dec 05, 2023 -

Burnsville Toyota responded

I really appreciate the kind recommendation, Todd. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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