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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

December 07, 2023

Service department very courteous and helpful with all my concerns. I’m coming back today for new tires. See you later! More

by SHELLEONBP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Messer
Dec 08, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review, Shelle! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 07, 2023

Efficient honest service. Not cheap for one side view mirror, but what isn’t these days?! More

by HOVERMALELANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby, Neil Knutson
Dec 08, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Hover! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 07, 2023

I brought my car in for a repair that was under warranty. When I got therefor the appointment the part had been ordered but was not in. No one called to cancel my appointment and let me know. There was an ap More

by KARENMAY_29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Stibal
Dec 08, 2023 -

Burnsville Toyota responded

Thank you for taking the time to provide this feedback, Karen. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 06, 2023

Great customer service and fast service did not have to wait for long I will definitely recommend this service center More

by NICKMOON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Dec 07, 2023 -

Burnsville Toyota responded

I really appreciate the kind recommendation, Nick. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 06, 2023

They do a good job everyone is very goood with customer service and timely service More

by EVGILBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Dec 07, 2023 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 06, 2023

We never take her car anywhere other than Toyota In Burnsville. We’ve always had good service. More

by alkohn01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem, Jason Colby
Dec 07, 2023 -

Burnsville Toyota responded

Tank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 05, 2023

Toyota online available info on our vehicle very poor, listed very few features of the model we ordered. Service dept very fast & helpful Sales vehicle order did not list any of the actual features we o More

by suzyq54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson, Patty Coleman
Dec 07, 2023 -

Burnsville Toyota responded

Thank you for taking the time to provide this great feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 05, 2023

Tyler worked hard to accommodate me on short notice. Doubt checking on the status of tires before scheduling me back in on the same day. More

by KENKATZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Dec 07, 2023 -

Burnsville Toyota responded

Hi, and thanks for your kind words! We appreciate our team here at Burnsville Toyota and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 05, 2023

Good experience, friendly staff! They even washed my car….did not have to wait long! More

by utoombs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Christiansen, Patty Coleman, Mario Najera
Dec 07, 2023 -

Burnsville Toyota responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Burnsville Toyota! If there is anything else we can do for you, please feel free to give me a call. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 04, 2023

Tyler was fantastic to deal with. He made our purchase enjoyable and stress free yet maintained a professional attitude throughout. All our questions were answered before we left the More

by Jmmaxson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Knutson, Tyler Borgen, Kevin Xiong, Mike Quam
Dec 06, 2023 -

Burnsville Toyota responded

Hello, and thank you for the kind words! I couldn't be happier that you enjoyed your experience here at our dealership and that Tyler was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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