
Burnsville Toyota
Burnsville, MN
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1,499 Reviews of Burnsville Toyota
Prompt professional service. Service associates were friendly and helpful with service updates. Comfortable and clean waiting area. Service associates were friendly and helpful with service updates. Comfortable and clean waiting area. More
We had a great experience in purchasing our first vehicle. We are happy to finally have it in our possession and Tyler did a great job assisting! vehicle. We are happy to finally have it in our possession and Tyler did a great job assisting! More
I had an appointment when I came in to get my oil changed. Even though I had an appointment it still took nearly two hours. There is no reason it should take that long. I guess an appointment does changed. Even though I had an appointment it still took nearly two hours. There is no reason it should take that long. I guess an appointment doesn't mean a thing. More
My appointment was made on a day the service dept. had a holiday party. When I arrived, there was a notice at the door indicating this. I suggest appointments be scheduled for at least 15 min after had a holiday party. When I arrived, there was a notice at the door indicating this. I suggest appointments be scheduled for at least 15 min after event ends, unless customer will be waiting at the facility during service. I had to schedule a ride from the facility & both I & my ride had to wait for them to resume seeing customers. I also noted a number of people drive up to the doors, see the notice, then drive away. Not good customer service. I hope they had a nice party. Everything else went well once I was seen. More
David and Eber were great to work with! Burnsville Toyota will be our first, and likely, only stop when it's time for my wife's new vehicle! Burnsville Toyota will be our first, and likely, only stop when it's time for my wife's new vehicle! More
Paid for a tire rotation only to find out they didn’t actually do the job. Had to escalate to get a refund, they offered nothing for the inconvenience. Makes you wonder what else they missed, won’t be go actually do the job. Had to escalate to get a refund, they offered nothing for the inconvenience. Makes you wonder what else they missed, won’t be going back! More