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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

December 13, 2023

I received good customer service and they were able to make my process smooth and easy. I would definitely recommend this dealer to anyone looking for to buy a car! More

by hanifaadem11
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen, Mike Quam
Dec 14, 2023 -

Burnsville Toyota responded

Thank you for sharing your feedback about your experience with us. I am glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 13, 2023

Cole was great to work with. Provided me with quotes for new tires. The payment process was quick and polite. More

by CNILE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Dec 14, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 13, 2023

The service was quick and the explanation from Connor of what was found was excellent. More

by OETKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Knutson
Dec 14, 2023 -

Burnsville Toyota responded

Thank you for taking the time to share your kind feedback about Connor. Each employee is a valued member of the Burnsville Toyota team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 13, 2023

Chaz was very helpful and kept us informed of the progress on our new car's arrival. He met us the day it arrived, even though he was on sick leave. The process of picking it up went smoothly. More

by OETKEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chaz Oatis
Dec 14, 2023 -

Burnsville Toyota responded

Thank you for your kind words and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 12, 2023

Despite a reservation for a test drive … 1) Vehicle was not washed, 2) Vehicle had no floor mats/paper floor mats, 3) Salesperson was not the one we’d chosen via website, 4) Salesperson knew very little More

by BT4Bt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Coleman
Dec 13, 2023 -

Burnsville Toyota responded

I’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 12, 2023

The service was good and I've been taking my truck to this service center since I purchased it. My main issue was they did not completely close the hood, which I didn't realize until I saw it flapping ar More

by SWINN004
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Dec 13, 2023 -

Burnsville Toyota responded

I appreciate you taking the time to share your experience with our service department. Here at Burnsville Toyota, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 12, 2023

Neil was super helpful and trustworthy. He got my 4runner repaired very fast and I felt like he listened to all my needs and addressed them! I also felt that the pricing was very fair and I More

by GMARTINEZ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Dec 13, 2023 -

Burnsville Toyota responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 11, 2023

really appreciate all that Oscar did to help He was very helpful, kind and patient throughout this process Thanks Oscar. More

by MARY481
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Bastian
Dec 13, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review, Mary! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 11, 2023

Jason Colby is my man there. He goes the extra mile to get me out in a timely manner. The whole team is thorough and a pleasure to work with. More

by CurtW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal, Jason Colby
Dec 13, 2023 -

Burnsville Toyota responded

At Burnsville Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and hope you will continue to use our dealership for your car needs. Thank you for your great review! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 11, 2023

Perfect but the salesman was insisting to use Toyota financing even I asked him many times to check other banks More

by assawiris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Coleman
Dec 13, 2023 -

Burnsville Toyota responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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