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Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,494 Reviews of Burnsville Toyota

December 20, 2023

I was promptly greeted by a Service Team member upon my arrival. My car was service in a very timely manner. More

by CHERIGODFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Zrust
Report | Print
Dec 22, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Cheri! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 19, 2023

My experience at Burnsville Toyota was very favorable. The only exception is the time I had to wait to get the paperwork finalized. More

by johnlwig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Price, Sean Giere, Mike Peterson, Sean O'Driscoll
Report | Print
Dec 20, 2023 -

Burnsville Toyota responded

Thanks for your great review, John. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 19, 2023

Julian was a very helpful sales rep and provided me with a lot of good information. More

by hororfathi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Mahl Da Rosa
Report | Print
Dec 20, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that Julian could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 19, 2023

I was hoping that they would give me a vehicle report. Never received any feedback. More

by LAWRENCE823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Report | Print
Dec 20, 2023 -

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us, Lawrence. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 17, 2023

The service is great. Tyler was friendly, and it was done less than an hour. More

by NSIAMBANES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Dec 19, 2023 -

Burnsville Toyota responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 17, 2023

Service is fine but prices are out of hand. Probably done coming in for routine maintenance! More

by rugg16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem, Jason Colby, Tyler Johnston
Report | Print
Dec 19, 2023 -

Burnsville Toyota responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 17, 2023

Poor service, sale man not welcome customers,hittdent price ,dealer take long time to have the car ,not next time not going to buy at dealership More

by TUANHUY_N@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Xiong, Chaz Oatis
Report | Print
Dec 19, 2023 -

Burnsville Toyota responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to understand further what happened. Please contact me directly at your earliest convenience so we can resolve your concerns. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 17, 2023

They did a wonderful job. Nice people always helpful. Love to go There, Burnsville Toyota More

by NIKHOMRATHSAPHONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal, Jason Colby
Report | Print
Dec 19, 2023 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 16, 2023

Fast, friendly, clean and comfortable wait room and restroom. Reasonably priced. Courteous staff and great customer service. More

by MRUSSELL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Dec 19, 2023 -

Burnsville Toyota responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

Dec 19, 2023 -

Burnsville Toyota responded

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December 16, 2023

Friendly and helpful staff with timely service. Cost was a little more than expected but good oil and service come with a cost. More

by MICHELLEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
Dec 19, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review, Michelle! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Dec 19, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review, Michelle! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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