Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

Directions

By Type

1,499 Reviews of Burnsville Toyota

December 31, 2023

Josh was professional, expedient, and honest. He clearly explained every step concisely and we flowed through the purchase process seamlessly. My new Toyota is a GEM!! More

by sarahburns1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Fisher, Dominic Martinez, Jeff Coleman
Report | Print
Jan 03, 2024 -

Burnsville Toyota responded

Sarah, congratulations on your new purchase! I hope you are continuing to enjoy your Toyota! It's wonderful to know you feel confident in your decision to choose Burnsville Toyota as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 31, 2023

Riley was great to work with. He was willing to answer any questions that I had. He did not rush me in the process of buying a new vehicle. Thank you More

by dmmeller
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Price
Report | Print
Jan 03, 2024 -

Burnsville Toyota responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Riley’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person who visits us into a repeat customer. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 30, 2023

I was surprised and disappointed that the oil change had gone up 29.38% from 4/12/22 $72.95 to $94.39 on 12/28/23. More

by DAVIDMARIE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connor Knutson
Report | Print
Jan 03, 2024 -

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us, David. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 30, 2023

Thanks. I made an appointment ahead of time. I got right in, and I didn't wait long. More

by btracy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Jan 03, 2024 -

Burnsville Toyota responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 29, 2023

we had an oil change and everything was great. I will continue to get my work done here More

by johnmac33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak
Report | Print
Jan 03, 2024 -

Burnsville Toyota responded

John, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 29, 2023

Riley was great! I really enjoyed working with him! He was very nice and professional. More

by jason.d.parr
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Report | Print
Jan 03, 2024 -

Burnsville Toyota responded

Hi Jason, and thank you for the great feedback! I am so happy to hear that you have enjoyed your visit here at our dealership! Riley is a great asset and I am thankful to have him on our team. I appreciate your business! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 29, 2023

I was pleased with the service. Mario did a great job. I felt like I was guided well on hat I needed. More

by bkjmvandyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Najera
Report | Print
Jan 03, 2024 -

Burnsville Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 29, 2023

They are always thorough, friendly, and able to complete their tasks in a timely manner. More

by ASHLEYMGREGOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jan 03, 2024 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day, Ashley. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 29, 2023

Disappointed in finance guy, said he'd email, didn't. Loyal customer, no discounts given More

by CPNELSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny Garcia, Matt Christiansen
Report | Print
Jan 03, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and want to learn more about what took place. Please contact me at your convenience. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 29, 2023

Poor service, still no answer if a certain service was done. Very frustrating. After sitting in the lounge for almost two hours I noticed a vehicle parked outside that was the same model/color as mine... More

by KRISCHLEBECEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Messar
Report | Print
Jan 03, 2024 -

Burnsville Toyota responded

Kris, we appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

1
...
49
50
51
...
150