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Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,494 Reviews of Burnsville Toyota

December 29, 2023

Riley was great! I really enjoyed working with him! He was very nice and professional. More

by jason.d.parr
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Report | Print
Jan 03, 2024 -

Burnsville Toyota responded

Hi Jason, and thank you for the great feedback! I am so happy to hear that you have enjoyed your visit here at our dealership! Riley is a great asset and I am thankful to have him on our team. I appreciate your business! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 29, 2023

I was pleased with the service. Mario did a great job. I felt like I was guided well on hat I needed. More

by bkjmvandyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Najera
Report | Print
Jan 03, 2024 -

Burnsville Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 29, 2023

They are always thorough, friendly, and able to complete their tasks in a timely manner. More

by ASHLEYMGREGOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jan 03, 2024 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day, Ashley. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 29, 2023

Disappointed in finance guy, said he'd email, didn't. Loyal customer, no discounts given More

by CPNELSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny Garcia, Matt Christiansen
Report | Print
Jan 03, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and want to learn more about what took place. Please contact me at your convenience. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 29, 2023

Poor service, still no answer if a certain service was done. Very frustrating. After sitting in the lounge for almost two hours I noticed a vehicle parked outside that was the same model/color as mine... More

by KRISCHLEBECEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Messar
Report | Print
Jan 03, 2024 -

Burnsville Toyota responded

Kris, we appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 29, 2023

Great experience—AGAIN! Burnsville Toyota is the only place I take my vehicle for service. More

by Jcmycar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Najera
Report | Print
Jan 03, 2024 -

Burnsville Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 28, 2023

I liked working with Bob McCoy! He was very knowledgeable and answered all my questions and concerns. More

by teddydon63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob McCoy, Mike Quam
Report | Print
Jan 02, 2024 -

Burnsville Toyota responded

Teddy, thank you for taking the time to share your kind feedback about Bob. Each employee is a valued member of the Burnsville Toyota team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 28, 2023

Helpful and friendly! Had a blowout of my tire on highway ;grateful to safely get to service that was friendly, easy to schedule, plus efficient. More

by PSHAWKINSON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
Jan 02, 2024 -

Burnsville Toyota responded

Hello! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 28, 2023

I had a great experience and will definitely be back. Everyone was professional and courteous. More

by FANDNLOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Towberman
Report | Print
Jan 02, 2024 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

December 28, 2023

Excellent service and knowledgeable customer representatives. They help keep my Rav 4 in great shape with high quality maintenance. More

by joehargis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Knutson
Report | Print
Jan 02, 2024 -

Burnsville Toyota responded

Thank you for the positive review, Joe, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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