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Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,494 Reviews of Burnsville Toyota

January 08, 2024

Friendly, ,1,2 , 3 , 4 , 5 6, 78 . 7 7 78 7 7 7 6 6 More

by JKAWALEK
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Report | Print
Jan 10, 2024 -

Burnsville Toyota responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 08, 2024

Except costs for the services and excellent services for all the services provided and good service. More

by MITCHSINOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Report | Print
Jan 10, 2024 -

Burnsville Toyota responded

Hello Mitch! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 06, 2024

I was told that the problem assessment fee for my Tundra would be $75. When picked up the vehicle I was charged just over $200. Dave was helpful and polite, but gets the three score for being nearly 200% of More

by ANDREW@THEMELONMAN.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Stibal
Report | Print
Jan 09, 2024 -

Burnsville Toyota responded

Thank you for taking the time to provide this feedback, Andrew. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

January 06, 2024

Dealership is great, but the price for the oil change keeps going up. We purchased the car from the dealership and we used to get discounts in mail More

by smokinvines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Knutson
Report | Print
Jan 09, 2024 -

Burnsville Toyota responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

January 05, 2024

Excellent service from Justin and Connor. Easy to schedule service. Work finished ahead of estimated time. More

by marneson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Connor
Report | Print
Jan 09, 2024 -

Burnsville Toyota responded

Thank you so much for your review! Happy customers are our goal and our mission at Burnsville Toyota, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

January 05, 2024

Thanks for working with me for my unexpected water pump during Christmas it wasn’t easy, and Mario was a pleasure to work with. More

by AMY.BRYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Najera
Report | Print
Jan 09, 2024 -

Burnsville Toyota responded

Amy, thank you for your kind words about Mario and the rest of the team. I am glad to hear that your emergency situation was handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and I appreciate you for taking the time to leave a review. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

January 05, 2024

The attendant was so polite, an the waiting time was short, nice and great people, I love this place. More

by ANTALADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Xiong
Report | Print
Jan 09, 2024 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 04, 2024

Even though it took two appts to diagnose the problem, it was fixed and compensated. More

by KERSYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Jan 05, 2024 -

Burnsville Toyota responded

Thank you for leaving us this review! I am glad we could get your car all fixed up and back on the road. I appreciate your patience for the extended time this process took. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

January 04, 2024

Just wanted to take a second and appreciate David and his services, along with the rest of the Toyota Family. Thanks to all, i’m now an owner of the new Prius! More

by Brandon Migiro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Smith, Jason Colby
Report | Print
Jan 08, 2024 -

Burnsville Toyota responded

Brandon, thank you for taking the time to share your feedback regarding your experience at Burnsville Toyota, and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 04, 2024

Prompt service, detailed walkthrough of vehicle, kind. Overall a team approach and genuinely nice people. More

by colemarschke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Martinez, Oscar Bastian, Dominic Martinez
Report | Print
Jan 08, 2024 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day, Cole. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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