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Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,494 Reviews of Burnsville Toyota

January 25, 2024

This was our third vehicle purchase from Burnsville Toyota and two of those were from Jason. New car pricing and trade in value was within range of expectations. Jason is friendly, efficient and works More

by User-77dd3ea1b3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ruhland
Jan 29, 2024 -

Burnsville Toyota responded

Eric, it was a pleasure to read about your third car-buying experience at Burnsville Toyota. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Jason provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; I look forward to seeing you again in the future! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 25, 2024

I appreciated the polite and professional service. I also appreciated the digital communications. Clean and friendly environment. More

by NK_RECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 29, 2024 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 25, 2024

Jason is a veteran salesman who knows his vehicles. He answered all of my questions. More

by Robert Yost
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ruhland, Matt Christiansen
Jan 29, 2024 -

Burnsville Toyota responded

Thank you for this amazing review about Jason! I really appreciate your business, Robert. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 24, 2024

Generally ok, but some very young workers who aren't always paying attention to detail. More

by vhalverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Fink-Christ
Jan 26, 2024 -

Burnsville Toyota responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 23, 2024

Cole was very knowledgeable about the tire options for my car. He answered all my questions. More

by LSDANIELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Jan 24, 2024 -

Burnsville Toyota responded

Hi, thank you for this great review! I am happy to hear that Cole took care of you! He is a great asset and I appreciate all that he does. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

January 21, 2024

Not bad friendly. The dealers respectfully, listen well and described the of needs and very knowledgeable about their car. More

by newstarzagency
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Xiong
Jan 23, 2024 -

Burnsville Toyota responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 20, 2024

He is a wonderful knowledgeable and kind person and makes customers understand their problem way in advance More

by gidmogire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Jan 23, 2024 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

January 20, 2024

They always get the job done well. They are always courteous and friendly. The building is very clean! More

by L.W.BOWMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Jan 23, 2024 -

Burnsville Toyota responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

January 19, 2024

I am always impressed with the friendly and competent staff at Burnsville Toyota! Thanks for your work. More

by VINCETHERRIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Jan 23, 2024 -

Burnsville Toyota responded

I appreciate your input, Vince. I am glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 19, 2024

The videos are very helpful in understanding what the diagnosis is and any potential future issues. More

by STRAUSS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Jan 23, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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