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Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,494 Reviews of Burnsville Toyota

February 01, 2024

Wasn't given detailed & timely updates on car and current promos. Would not match competing financing offer. More

by douayang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Xiong, Caio Evangelista
Report | Print
Feb 02, 2024 -

Burnsville Toyota responded

Your feedback is important to us, and I'd like to better understand your experience. Please contact me at your earliest convenience. I look forward to hearing from you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 01, 2024

Nice clean quick done right and friendly text reminder of appointment and completion of work helpful More

by asm276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk lady. Friendly and courteous , Jason Colby
Report | Print
Feb 05, 2024 -

Burnsville Toyota responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 01, 2024

Such a smooth process from start to finish. It felt honest and efficient throughout the entire experience. Was quoted an estimate and final price was aligned with told price. (Actually a but lo More

by JWESTLUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Leick, Mark Stibal
Report | Print
Feb 05, 2024 -

Burnsville Toyota responded

I am pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 01, 2024

Tyler was very attentive and made my new car a reality after I had another dealer promise me a car and sold it out from under me. They put my plates on and even gave me a free car wash! More

by Kristy123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I didn’t catch his name in service but he was an older gentleman that was about 5’4. He put my plates and and gave me a free car wash. He was very helpful guiding me through every process. , Tyler Borgen
Report | Print
Feb 05, 2024 -

Burnsville Toyota responded

Kristy, thank you for taking the time to share your feedback regarding your experience at Burnsville Toyota, and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 30, 2024

Always quick and great service, customer service is always great, service always explained to me at every visit More

by DENIRIKKHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben is one of your best , Riley Flenniken
Report | Print
Feb 01, 2024 -

Burnsville Toyota responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

January 30, 2024

People are knowledgeable, friendly and want to make sure I was being taken care of. More

by DHOWELL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Feb 01, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as we are always here to help. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 27, 2024

It was a great visit no issues and everyone was great to work with. Thanks More

by Juliejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal, Riley Flenniken
Report | Print
Jan 30, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Julie! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 27, 2024

Caleb had the car ready and the Carfax printed out for us. We ended up buying the car. More

by SwimJim
Recommend Dealer
Yes
Employees Worked With
Caleb Harmon, Mike Quam
Report | Print
Jan 30, 2024 -

Burnsville Toyota responded

Jim, thank you for taking the time to share your feedback regarding your experience at Burnsville Toyota, and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 27, 2024

Clean, professional, helpful. The salesman, Caleb Harmon took good care of me and was very knowledgeable in answering my questions More

by shinny42
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caleb Harmon
Report | Print
Jan 30, 2024 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 26, 2024

In and out quickly each time I go there. Well run garage facility and helpful staff. More

by MJDAVIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jan 30, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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