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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

February 04, 2024

As always great service was provided. They fixed my bumper free of charge. Very much appreciated More

by MATTWOODS55919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
Feb 06, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review, Matt! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 04, 2024

Sorry. Too busy to comment. It was great !………………..yes yes yes great great great wonderful More

by rpkorny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Harmon
Report | Print
Feb 06, 2024 -

Burnsville Toyota responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 03, 2024

My experience at this dealership was far superior than any other dealership I visited. All staff were very knowledgeable and made the process of buying a vehicle enjoyable! I test drove a RAV4 and loved i More

by ww13073
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Harmon, Jeff Coleman, Riley Flenniken
Report | Print
Feb 06, 2024 -

Burnsville Toyota responded

I appreciate your input! I am glad to hear that you are consistently impressed with the service we offer here and our team. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 03, 2024

Excellent Customer Service. They got me in last minute for tire replacement before a road trip. Their "Can Do spirit" is what business and customer service is missing in the wo More

by trishfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Peterson, Mark Stibal
Report | Print
Feb 06, 2024 -

Burnsville Toyota responded

Trish, we are always willing to work with our guests no matter the situation. I am so happy to hear we could get your car fixed in time for your road trip. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 01, 2024

Excellent customer service with correct and trusted work performed. Great dealership and service. Thank You. More

by maiwayalways
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Xiong, Mike Poulin, Cole Mitchem, Jason Colby, Tyler Johnston, Sean O'Driscoll
Report | Print
Feb 02, 2024 -

Burnsville Toyota responded

I truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I am thrilled to hear that you feel you had such a wonderful experience with our entire team. I am happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 01, 2024

Wasn't given detailed & timely updates on car and current promos. Would not match competing financing offer. More

by douayang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Xiong, Caio Evangelista
Report | Print
Feb 02, 2024 -

Burnsville Toyota responded

Your feedback is important to us, and I'd like to better understand your experience. Please contact me at your earliest convenience. I look forward to hearing from you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 01, 2024

Nice clean quick done right and friendly text reminder of appointment and completion of work helpful More

by asm276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk lady. Friendly and courteous , Jason Colby
Report | Print
Feb 05, 2024 -

Burnsville Toyota responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 01, 2024

Such a smooth process from start to finish. It felt honest and efficient throughout the entire experience. Was quoted an estimate and final price was aligned with told price. (Actually a but lo More

by JWESTLUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Leick, Mark Stibal
Report | Print
Feb 05, 2024 -

Burnsville Toyota responded

I am pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 01, 2024

Tyler was very attentive and made my new car a reality after I had another dealer promise me a car and sold it out from under me. They put my plates on and even gave me a free car wash! More

by Kristy123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I didn’t catch his name in service but he was an older gentleman that was about 5’4. He put my plates and and gave me a free car wash. He was very helpful guiding me through every process. , Tyler Borgen
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Feb 05, 2024 -

Burnsville Toyota responded

Kristy, thank you for taking the time to share your feedback regarding your experience at Burnsville Toyota, and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

January 30, 2024

Always quick and great service, customer service is always great, service always explained to me at every visit More

by DENIRIKKHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben is one of your best , Riley Flenniken
Report | Print
Feb 01, 2024 -

Burnsville Toyota responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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