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Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,494 Reviews of Burnsville Toyota

February 16, 2024

Very good man Tayler Johnston very professional man and efficiency of the time Thanks Burnsville Toyota More

by carfayo10
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Feb 21, 2024 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that Tyler made such a great impression on you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 16, 2024

Excellent service and communication overall was very pleased with interaction overall. Would highly recommend Working with them. More

by DJNIELSEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Report | Print
Feb 21, 2024 -

Burnsville Toyota responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 16, 2024

Great service and great facility to spend time. Thanks for the service and looking forward for next service. More

by mcherucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Report | Print
Feb 21, 2024 -

Burnsville Toyota responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 15, 2024

They put forth their best efforts to please the customer and give me the information I need about the service I'm getting. More

by tim583243
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal, Jason Colby
Report | Print
Feb 16, 2024 -

Burnsville Toyota responded

Thank you for your wonderful feedback, Tim. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 15, 2024

Larry Lawler was terrific to work with -- I got exactly the car I wanted, and was treated with care, courtesy and respect in every interaction with Burnsville Toyota, including with Mike in the business of More

by jez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Lawler, Mike Quam
Report | Print
Feb 20, 2024 -

Burnsville Toyota responded

Thank you for leaving us this review, Jez. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 15, 2024

My five star rating is for Burnsville Toyota Parts and Service. Sean addressed all my concerns and I would use them again. More

by helencamn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
Feb 20, 2024 -

Burnsville Toyota responded

Helen, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 15, 2024

Always like your service reps. . they represent you well. Thanks again for getting me in so quick. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem, Tyler Johnston
Report | Print
Feb 20, 2024 -

Burnsville Toyota responded

Hello Dan! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 14, 2024

This dealership is awesome and the salesman is very friendly and understanding what I looking for More

by doualee3125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Xiong
Report | Print
Feb 15, 2024 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 14, 2024

Clean and neat shop. Bathrooms clean, free cookies, comfortable chairs in waiting lounge area. Only issue was other guests that were waiting had their phone on speaker an More

by KCOLEMAN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner
Report | Print
Feb 16, 2024 -

Burnsville Toyota responded

I appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 14, 2024

Always provide excellent customer service. And always keep me up to date about my vehicle. More

by AII288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rednour
Report | Print
Feb 16, 2024 -

Burnsville Toyota responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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