Burnsville Toyota

We needed a new battery and Chad got us in and was very helpful through the whole process. It was a delight to work with this service department! helpful through the whole process. It was a delight to work with this service department! More

I used the express lane yesterday for routine maintenance on my RAV4 and Tacoma. Scott did the write-up at intake and everything was perfect. When I asked him a question about my NAV system, he deferred to J on my RAV4 and Tacoma. Scott did the write-up at intake and everything was perfect. When I asked him a question about my NAV system, he deferred to Jason who instead of fixing my problem, he took me to the vehicle and showed me how to fix the problem while he watched and talked me through the steps. As a retired technical education instructor, I, like a lot of people, learn best by doing something. I really appreciate his approach. As we were finishing up, Jason said that if I had any more questions or issues, I should please call and let him know. I am under the impression that he honestly meant that. Scott and Jason are who Burnsville Toyota Service Center should have as their representatives. Kudos to them both More

Took quite a while to get oil changed on 2-10 . been leaking oil since the oil change. Will take time off from work today to bring the car back in. Really pretty frustrating. been leaking oil since the oil change. Will take time off from work today to bring the car back in. Really pretty frustrating. More

Tyler was a pleasure to work with. Highly recommend. He was friendly, professional and knowledgeable. Highly recommend. He was friendly, professional and knowledgeable. More

My first experience with Burnsville Toyota after my move from the NE to the SW suburbs after owning my Toyota for 7 years. Their huge dedicated service building is very nice. My car needed a spendy repair, from the NE to the SW suburbs after owning my Toyota for 7 years. Their huge dedicated service building is very nice. My car needed a spendy repair, but they got the parts and got it done incredibly fast! Chad (new guy :)) was terrific to work with, quick and very responsive, and his humor helped soften the $ blow. Really appreciate the loaner. 5 ⭐️⭐️⭐️⭐️⭐️ to Chad K! More

To expensive you can get just as good service elsewhere. Save your money and time Save your money and time More

Mark and staff were great to work with. I love the videos so you can see what is wrong with your vehicle. Quick and quality service! I always take my Sienna there! I love the videos so you can see what is wrong with your vehicle. Quick and quality service! I always take my Sienna there! More

Great service. The only problem I had was I was sent the wrong video. It was not my car. The only problem I had was I was sent the wrong video. It was not my car. More

Tyler was extremely kind,knowledgeable and professional! We fell at ease and trusted him! We would highly recommend Tyler to anyone that is buying a car! We fell at ease and trusted him! We would highly recommend Tyler to anyone that is buying a car! More

Disappointed , service used to be faster and better, so very disappointed to say the least very disappointed to say the least More