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Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,494 Reviews of Burnsville Toyota

February 20, 2024

Was in for an oil change and tire rotation and to check the pressure on tires. The light had been on. The light was still on when I left and they said it would reset in 5 to 10 minutes. I got all the way h More

by druth0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Johnston
Feb 22, 2024 -

Burnsville Toyota responded

I appreciate you taking the time to share your experience with our service department. Here at Burnsville Toyota, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 20, 2024

Staff are very friendly, and waiting room are very clean. Excellent service! Carwash was opened. More

by migueldm137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Messer
Feb 22, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Miguel! If you ever need anything, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 20, 2024

Came in for a new engine air filter. Mark was super helpful and gave an accurate estimate on how long it would take. More

by mlkmlis
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Feb 22, 2024 -

Burnsville Toyota responded

Thanks for your outstanding review! I'm very happy to hear that Mark was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 19, 2024

Bueno, atención inmediata, solo que la espera es un poco tardado pero es por el flujo de clientes More

by lettymayya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Mahl Da Rosa, Dominic Martinez, Mario Najera
Feb 21, 2024 -

Burnsville Toyota responded

Apreciamos sus amables comentarios, Maya. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 19, 2024

Few days after purchasing our vechicle we brought it back for a scheduled paint and dent touch up. Extremely pleased with the outcome. Highlander looks great! I really didn’t work with anyone directly,so I c More

by jeanv5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen, Caio Evangelista, Jason Colby
Feb 21, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Jean! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 19, 2024

This visit was nice, not a long wait time for an oil change with an appointment scheduled. More

by MICHAEL.VAWRACZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Feb 21, 2024 -

Burnsville Toyota responded

Thank you for your outstanding rating of our service department, Michael. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 19, 2024

Riley was very good to work with. He knew the product and was very personable. More

by petenjoy24
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Price, Caio Evangelista
Feb 21, 2024 -

Burnsville Toyota responded

Thank you for taking the time to share your kind feedback about Riley. Each employee is a valued member of the Burnsville Toyota team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 18, 2024

Good. Suggest to provide full fledged coffee and popcorn options while we are waiting for process to be completes More

by SAT2569
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Mahl Da Rosa
Feb 21, 2024 -

Burnsville Toyota responded

I appreciate you taking the time to leave us this perfect star rating and for your great feedback! Our team will look forward to working with you again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 17, 2024

The technician staffs are super friendly. Waiting time are reasonable as well. I would definitely recommend their services to friends and family. More

by MALYSMLOVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Finkchristiansen
Feb 21, 2024 -

Burnsville Toyota responded

Thank you so much for your excellent input! I am proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that we can assist you with! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 17, 2024

Service people. are friendly and good at going over everything. The work was done in a timely manner. More

by JAPARRY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby, Mario Najera
Feb 21, 2024 -

Burnsville Toyota responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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