Burien Toyota

Great They did everything to get my truck of my dreams. They are great with new customers. I already bought three trucks from there this year They did everything to get my truck of my dreams. They are great with new customers. I already bought three trucks from there this year More

The service I received was clear and to best of my understa. My experience with Toyota dealership is good they provide me with good customer service, very friendly and explains everything to me to best of my un My experience with Toyota dealership is good they provide me with good customer service, very friendly and explains everything to me to best of my understanding. More

Low stress and friendly I was pleased with the outcome of the process and the low stress in getting through the process. Everyone was helpful and no high pressure. I was pleased with the outcome of the process and the low stress in getting through the process. Everyone was helpful and no high pressure. More

Fast, friendly service Burien Toyota is a great place to get your vehicle serviced. However, at my last appointment, I was told that I was due for my 30,000k maintenance ch Burien Toyota is a great place to get your vehicle serviced. However, at my last appointment, I was told that I was due for my 30,000k maintenance check (I did not know what that would entail, nor was I warned about it when I booked my appointment). The final cost was almost $700, which was unexpected, and it would take 3 hours to complete. They did give me a complimentary rental car and did a good job working on my Prius, but hopefully there is some warning in the future for a major maintenance check! My 2 years of complimentary Toyota Care service that came with my leased car of course expired just before this milestone. All that being said, I always have a good experience with the friendly employees at this location. More

Excellent services 😀 Thank you for taking the time and having patience with us And going above and beyond to help us and great teamwork Marck is a great leader in guiding Thank you for taking the time and having patience with us And going above and beyond to help us and great teamwork Marck is a great leader in guiding his team thank you once again. More

Comfortable Wait; Scary Overlook Friendliest customer service, from each team member I interacted with. My wait time for recall services was shorter than estimated. I felt like I was Friendliest customer service, from each team member I interacted with. My wait time for recall services was shorter than estimated. I felt like I was in the comfort and quiet of a coffee shop while I waited. Ten days after my service I noticed that the middle row seating of my mini van was not properly latched. This is a huge safety concern since this is where my children's car seats are. Had we been in any accidents during those ten days they would not have been safely restrained. The service manager reached out to me right away with a sincere apology, an offer to re-inspect the van and a promise to escalate my concern to the service technicians. Overall I rate my service as good, because there is area for improvement (thorough safety inspection). More

Fast service and clear explanations. Not crowded-- really like the online service scheduling. Friendly, without being overbearing. Fast service--completed well within promised time. Clean Not crowded-- really like the online service scheduling. Friendly, without being overbearing. Fast service--completed well within promised time. Clean and new building. Lot filled with new vehicles. More

Had a remote start put in our newest vehicle Wonderful place. Polite, smart, employees. Very knowledgeable and thorough advisors, a happy busy welll organized. I have been coming to BURIEN Toyot Wonderful place. Polite, smart, employees. Very knowledgeable and thorough advisors, a happy busy welll organized. I have been coming to BURIEN Toyota for several years More

Great service Every time I come in to Burien Toyota I get great service. They treat me like I'm an old friend. If something isn't done right they fix it. Every time I come in to Burien Toyota I get great service. They treat me like I'm an old friend. If something isn't done right they fix it. More