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Burien Toyota

Burien, WA

4.3
624 Reviews

15025 1st Ave S Burien, WA 98148

Burien, WA

98148

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624 Reviews of Burien Toyota

September 15, 2026

service famaged my tim snd tire on yop of not performing an oil change and not rotating my tired. Very poor experience!! More

by johnertle0916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Sep 15, 2026 -

Burien Toyota responded

Thank you for reaching out regarding your recent visit. We value your feedback and sincerely apologize for any inconvenience you may have experienced. Your concerns have been forwarded to the appropriate team for review. We appreciate your patience and look forward to addressing your concerns promptly.

September 10, 2026

Always takes good care of me. Let’s me know what is needed, doesn’t try unnecessary up charge, letting me know what can wait. Great customer service from everyone. Service writer, More

by guido.ces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DealerAlchemist ReputationManagement
Sep 10, 2026 -

Burien Toyota responded

Thank you for the fantastic feedback! We’re so glad to hear that our team consistently takes great care of you and provides honest recommendations without unnecessary upselling. We believe in keeping our customers informed about what their vehicle needs now and what can safely wait. We’ll be sure to share your kind words with Empty—he’ll be thrilled to know his helpfulness and professionalism made a difference. We truly appreciate your continued trust and business!

September 06, 2026

Trustworthy. Open to discussions about what immediately needs repair versus can wait. My experience, service appointments have always been pleasant (even when, yi More

by Mrockowitz@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DealerAlchemist ReputationManagement
Sep 09, 2026 -

Burien Toyota responded

Thank you for sharing your experience! We truly appreciate your trust and are glad our team takes the time to clearly explain what needs immediate attention and what can safely wait. We know vehicle maintenance can be an investment, and our goal is always to provide honest recommendations that help keep you driving safely and efficiently. Thank you for choosing us for your service needs!

September 04, 2026

It was so bad experience with Toyota burien , they was not clear and not provided any information on contract papers, they just wanted to have a deal no how matter cost the customer they don’t care , hidi More

by Bibonahar192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan paulson, DealerAlchemist ReputationManagement
Sep 09, 2026 -

Burien Toyota responded

Thank you for reaching out regarding your recent visit. We value your feedback and sincerely apologize for any inconvenience you may have experienced. Your concerns have been forwarded to the appropriate team for review. We appreciate your patience and look forward to addressing your concerns promptly.

August 25, 2026

I went into have an oil change And they informed me I needed a wheel alignment, which I have no problem with and I also knew there was a recall which they were going to do so I was going to be there for More

by dkim7435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, DealerAlchemist ReputationManagement
Aug 25, 2026 -

Burien Toyota responded

Thank you for sharing your experience. We sincerely apologize for the inconvenience and the frustration caused by the delay. We understand why you’re disappointed that the oil change and alignment weren’t completed while the recall update was experiencing technical issues. We appreciate your patience and are glad our team was able to offer compensation and a complimentary alignment. Your feedback is important, and we’ll use it to improve how we handle situations like this moving forward.

August 23, 2026

I bought my 2025 Land Cruiser here. The salesman was knowledgeable and helped me get the Costco discount. I have owned the car a year and have had great service from Empty, Service Ma More

by Biker.Steve1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Empty Emptu and Matthew Gnuyen
Aug 23, 2026 -

Biker.Steve1 responded

Yes, this is my review and experience.

August 20, 2026

I have been to many dealership, they were close to my home, I wasn't happy with them, this time I drove for almost 40 miles to Burien Toyota because I heard so much good about them. They were give me the More

by rxmann2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DealerAlchemist ReputationManagement
Aug 20, 2026 -

Burien Toyota responded

Thank you for making the drive and for sharing your wonderful experience! We’re thrilled to hear that our team provided the great service, competitive pricing, and timely work you were looking for. Your recommendation means so much to us, and we truly appreciate your trust and business. We look forward to serving you again!

August 10, 2026

Jacob Budnick and the dedicated service team at Burien Toyota consistently deliver an exceptional customer service experience from the moment you walk in until your vehicle is ready to go. Their attention More

by MJCROYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floor Pijpers, Jacob Budsnick, DealerAlchemist ReputationManagement
Aug 10, 2026 -

Burien Toyota responded

Thank you so much for the outstanding review and recommendation! We’re thrilled to hear that Jacob Budnick and our dedicated service team consistently provide you with an exceptional experience from start to finish. Your recognition of their attention to detail, professionalism, and commitment to customer satisfaction means a great deal to us. We’re grateful for your trust in the Burien Toyota Service Department and look forward to continuing to provide you and your vehicle with the top-quality care you deserve!

August 09, 2026

I always get the best treatment here. Floor is always so helpful with my needs More

by jniklason67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole the best, DealerAlchemist ReputationManagement
Aug 10, 2026 -

Burien Toyota responded

Thank you so much for your continued trust and kind words! We’re thrilled to hear that you always receive the best treatment and that our team is consistently helpful in taking care of your needs. We truly appreciate your loyalty and look forward to providing you with the same great service every time you visit!

August 04, 2026

Derrick was very helpful as well as Kelly and the finance gal. All were most helpful. I appreciate the people at Burien Toyota including the service department but especially leasing another car. Love t More

by johnludvik71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick and Kelley , DealerAlchemist ReputationManagement
Aug 06, 2026 -

Burien Toyota responded

Thank you so much for your thoughtful review! We're thrilled to hear Derrick, Kelly, and our finance team provided such a helpful and enjoyable leasing experience. It's also wonderful to know you've had great experiences with our service department. Congratulations on your new Camry—we're so glad you love it! We truly appreciate your trust in Burien Toyota and look forward to serving you for many miles to come. Enjoy your new ride!

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