Burien Toyota

Fantastic!! Everyone i spoke with was cutious and helpful I habe to give 'Slav' a big high 5!! He was knowledgable about the RAV 4 and largly why i ended buying this cat! He showed me the features and had me I habe to give 'Slav' a big high 5!! He was knowledgable about the RAV 4 and largly why i ended buying this cat! He showed me the features and had me go through them so he knew i understood. He even took the time to tske me to an empy parking lot and practicebwith the back-up canera so i cpuld park correctly. More

Great customer service! Friendly customer service! I'll be back to buy my next car here. I will recommend this salesperson and dealership to my friends. Thank you Friendly customer service! I'll be back to buy my next car here. I will recommend this salesperson and dealership to my friends. Thank you More

Recall I dropped off my husbands that he recently purchased for a recall. Very clean service drive. I was attended to quick and offered shuttle ride while se I dropped off my husbands that he recently purchased for a recall. Very clean service drive. I was attended to quick and offered shuttle ride while service was being performed. More

Information lost Overall our experience was good. We had a problem in that the vehicle model that we wanted was not totally conveyed to all in the delivery chain. So Overall our experience was good. We had a problem in that the vehicle model that we wanted was not totally conveyed to all in the delivery chain. So what happened was that the vehicle that we originally received did not have all of the features that we were looking for. So the initial vehicle we received was not the model we thought we were purchasing. However the sales staff was very accommodating in turning this around and getting us the model that we wanted. More

5 Star Services Department Steve, my service representative, was very informing and friendly. He always kept me posted via phone texts on the status of my car repair. He also ga Steve, my service representative, was very informing and friendly. He always kept me posted via phone texts on the status of my car repair. He also gave me a pre-cost-quote which was helpful in knowing the cost of my repair in advance. The repair was wonderful and I will return to Burien Toyota in the future for my car repairs. More

Sucked in by car Bargains This was an easy sale for them. We were ready to buy and did buy from them. Felt salesperson wasn’t up front with us. We had wanted specific access This was an easy sale for them. We were ready to buy and did buy from them. Felt salesperson wasn’t up front with us. We had wanted specific accessories for the car. When the car arrived we rec’d numerous texts and phone calls wanting to know when we could come in to finalize the purchase. It was phrased as so we can have car ready for uptake home. When we came to pick up the car the accessories were not even ordered. They had to order it and we had to wait another 2 weeks for an available appt to have it placed on the car. Salesperson never offered to go over the car’s basics. The financial people did review and explained everything in detail but wasn’t much since we weren’t trading in or finacing. We dropped off the car today and they are now telling us it may or may not be done today. Really???!!!! Horrible customer service except for taking our money! The work was incomplete. After promising us they would arrange to schedule work to be done again they came up with excuses why they messed up. Really regret buying a car from them and will make sure to tell friends and family to avoid buying a car from them. More

Awesome Thanks for great service, Tim, Robby, Kelly and the entire staff. The service was great and product awesome. The finance office was top notch, would r Thanks for great service, Tim, Robby, Kelly and the entire staff. The service was great and product awesome. The finance office was top notch, would recommend for family and friends. More

Awesome and easy We bought my third car, a Rav4, a week ago. Love it!! The dealership has never disappointed us and we send our friends here too. We bought my third car, a Rav4, a week ago. Love it!! The dealership has never disappointed us and we send our friends here too. More

Great service Very knowledgeable staff. The entire new car process went very smoothly, Kelly was able to answer all our questions and assist in determining the lev Very knowledgeable staff. The entire new car process went very smoothly, Kelly was able to answer all our questions and assist in determining the level of the rav4 that fit our needs More

They answer our questions nice and clear. I liked the way how they help us, especially our needs and wants for our specific vehicle. The way they treated us was so outstanding. But i got somet I liked the way how they help us, especially our needs and wants for our specific vehicle. The way they treated us was so outstanding. But i got something little problem,i think they don't have any vending machine to buy some foods or atleast free snacks..thank you. More