Burien Toyota

Great car buying experience! I came to this location because I bought my car here 5 years ago and had a great experience. The "usual" haggling which is part of any car buying exp I came to this location because I bought my car here 5 years ago and had a great experience. The "usual" haggling which is part of any car buying experience went by quite fast as I was the only customer at the time. They also stayed open late for me to get the paperwork done. We knew which car we wanted and called ahead to let them know we were coming. Test driving was easy. The junior salesman (Norvel) got into the car with us and we drove away. There was no long wait over taking copies of my drivers licence. The car lot was right outside the building and we did not have to walk a long distance to get to it. Norvel was new to the car sales business and we helped him make his first sale. Yay! The location had a decent set of amenities (coffee, water, hot cocoa) to keep my kiddo entertained and hydrated while we talked. The location was spotless (I have yet to find a Toyota car dealer that is spotless clean). In the end, we drove away with a shiny red 2015 Prius and a full tank of gas (I appreciate them for this - it shows that despite what price you bargain for, the service is consistently good). All in all, I felt that the negotiation over the sale was a little quicker than other other dealers that I have been to. They make you wait a for little less while the junior salesman is trying to "negotiate a better price for me with the manager" and that helped us agree on the sale relatively quickly. More

Good expirience My only complaint is the service tech did not reset the "maintenaince" light on the dash. This happened last vist too so had to make a special trip to My only complaint is the service tech did not reset the "maintenaince" light on the dash. This happened last vist too so had to make a special trip to reset the light. More

Took a long time to check out Everything was good until check out. Took way too long and felt like I was ignored when it took about 2 minutes to go through the process. Everything was good until check out. Took way too long and felt like I was ignored when it took about 2 minutes to go through the process. More

Super helpful and friendly staff From the time I pulled in my car until I drove away, Toyota of Burien and their representatives treated me kindly, listened, took care of my needs, a From the time I pulled in my car until I drove away, Toyota of Burien and their representatives treated me kindly, listened, took care of my needs, and were very communicative about what changes need to happen with my service. I would definitely use them again. Thank you for a nice job. More

Friendly fast and well informed I was on a time limit the morning i bought my Tacoma.I was in and out and was not pressured at all. The dealership was very clean and the staff , extr I was on a time limit the morning i bought my Tacoma.I was in and out and was not pressured at all. The dealership was very clean and the staff , extremely helpful. I will reccomend Burien Toyota to anyone looking to buy , new or used. More

Service was professional Sales rep was helpful and knowledgeable, was able to answer my questions. Financing process seemed straightforward. Came up with a good deal for a nic Sales rep was helpful and knowledgeable, was able to answer my questions. Financing process seemed straightforward. Came up with a good deal for a nicer vehicle than I had planned. More

Excellent I give 5 stars because i receive a excellent service from the sale agent who works with us and a good price she is so nice and friendly she did a exce I give 5 stars because i receive a excellent service from the sale agent who works with us and a good price she is so nice and friendly she did a excellent job her name was Diana Ochoa. More

Excellent Good customer care,explanation and professional he explained what the problem was,what to be done, warranty coverage and how much it will cost for the Good customer care,explanation and professional he explained what the problem was,what to be done, warranty coverage and how much it will cost for the repairs More

Great service I was really satisfied with the service of Burien Toyota. Dawnell and other staff members were professional, dedicated and friendly. Sure I will recom I was really satisfied with the service of Burien Toyota. Dawnell and other staff members were professional, dedicated and friendly. Sure I will recommend this dealership to my friends. More

Great service. Amy was so helpful and nice , she knew exactly what I was looking for and helped me finding the right car I needed. Good customer service. Amy was so helpful and nice , she knew exactly what I was looking for and helped me finding the right car I needed. Good customer service. More