Burien Toyota

Fast and easy Nice and friendly clean shop quick service. I’m pleased with overall and i definitely will recommend to all of my friends and family to go there. Nice and friendly clean shop quick service. I’m pleased with overall and i definitely will recommend to all of my friends and family to go there. More

Spent more time arguing with me than servicing my car Service adviser would not match a competitors coupon (which their website says they do) for a comparable service. He chose to waste 45 minutes of my t Service adviser would not match a competitors coupon (which their website says they do) for a comparable service. He chose to waste 45 minutes of my time (and his, and his managers - totaling 2 hours and 15 minutes of wasted time) to debate whether they had to match this coupon or not. They frustrated a loyal and local customer, who will not be back, all over an argument to maybe save the dealership $10? Pretty backwards if you ask me. I hope the adviser's ego feels good about this decision. I recommend you stay away - there are LOTS of Toyota dealerships within a 30 minute drive with better pricing. More

Regular service check Burien Toyota are always friendly, professional and thorough. Trustworthy to only recommend service that is actually needed. Their coffee & doughnuts Burien Toyota are always friendly, professional and thorough. Trustworthy to only recommend service that is actually needed. Their coffee & doughnuts are a nice treat while waiting. More

Horrible services after they sold the cars We had bought 2 cars from Burien Toyota. Here's our unhappy experience. Notice: Service is wonderful and people are kind before you buying a car. A We had bought 2 cars from Burien Toyota. Here's our unhappy experience. Notice: Service is wonderful and people are kind before you buying a car. After they sold, there's $5000 additional charge from services we didn't take. They said they will refund, but they didn't. Today is the second time we visited Burien Toyota, because we got the payment from bank and still no refund as they mentioned. We talked to managers, all we need just "the prove" the refund as they mentioned. They intended to call policeman twice. Also, the receiption lady called me disrespectful and gave me the dirty look. Once again, we didn't take the service, and you guys promised to refund the additional 5k charge. All we need is the proof. No need to be so rude to customer. We bought brand new - IM and 4 runner here. Never again. People need to know how they deal with "services" they said. More

Great Mr.King was very helpful.I told him about a bad experience that made me not return for one year. Mr.King made sure he made up for bad experience. Mr.King was very helpful.I told him about a bad experience that made me not return for one year. Mr.King made sure he made up for bad experience. More

Great experience A great place to purchase a new or used car. These are people you can trust and have an amazing experience. Sincere, warm and friendly. A great place to purchase a new or used car. These are people you can trust and have an amazing experience. Sincere, warm and friendly. More

Nice folks but no car wash Very nicely greeted upon arrival for my oil change. Surprised that there's no car wash. Coupon for brown bear is meaningless when i have monthly BB me Very nicely greeted upon arrival for my oil change. Surprised that there's no car wash. Coupon for brown bear is meaningless when i have monthly BB membership! More

Toyota Purchase Experience My overall purchasing experience at Toyota of Burien was excellent. I would especially like to thank my salesman Toan Ho. He was extremely friendly, h My overall purchasing experience at Toyota of Burien was excellent. I would especially like to thank my salesman Toan Ho. He was extremely friendly, helpful, and offered great explainations throughtout the purchasing process as well as explaining details about the car. More

Everyone knowledgeable &helpful All of our contacts were cheerful, helpful and knowledgeable throughout the process. From setting up the initial appointment, to Sales, finance and d All of our contacts were cheerful, helpful and knowledgeable throughout the process. From setting up the initial appointment, to Sales, finance and delivery They all worked to find the car that met our needs. More

Excellent service Ms. McElroy showed transparency in explaining what needed to be fixed for my car. Made sure that I was comfortable with getting my money's worth. Ms. McElroy showed transparency in explaining what needed to be fixed for my car. Made sure that I was comfortable with getting my money's worth. More