Burien Toyota

Protective coating, Keys, floor mats The protective coating on the car looked beautiful when I picked it up. They gave me an extra key because one of the keys was damaged. They were also The protective coating on the car looked beautiful when I picked it up. They gave me an extra key because one of the keys was damaged. They were also supposed to install floor mats, but they did not do that, so I needed to wait an extra 20 minutes for them to grab them and put them in for me. I was a little disappointed in that. Also when you pick up a loaner car there they should pull the loaner car up to your personal vehicle so you can transfer all of your items from your personal vehicle into the loaner car. I had to carry mine all the way over to the loaner car. It was inconvenient I feel like the service could be improved in that regard. More

DISHONEST UNPROFESSIONAL SERVICE My car salesman Bo and I had agreed upon a price , went through paperwork for an hour and a half and he comes back and says he was looking at the wron My car salesman Bo and I had agreed upon a price , went through paperwork for an hour and a half and he comes back and says he was looking at the wrong car and says he can’t sell it to me for the price we agreed upon. More

Good Service John, our advisor, was wonderful. He was very helpful and I look forward to working with him again. It was nice having a loaner. John did a good jo John, our advisor, was wonderful. He was very helpful and I look forward to working with him again. It was nice having a loaner. John did a good job of keeping us completely informed about the repair and how it was progressing. More

Clean And efficiently run. Helpful staff, nice sale on service. Thank you for your help with keeping my car running well. We really appreciate it. Thanks And efficiently run. Helpful staff, nice sale on service. Thank you for your help with keeping my car running well. We really appreciate it. Thanks More

Very bad Coming up 2 times to fix my toyota sequoia. First time looks they make my car worse then i put in service.Caling service manager next day and after 30 Coming up 2 times to fix my toyota sequoia. First time looks they make my car worse then i put in service.Caling service manager next day and after 30 minutes they told me my car is good.I am afraid now driving my car. More

Good service Very good, they always take great care of me. I love the donuts. Everyone is very nice. I only take my car there. Very good service. Very good, they always take great care of me. I love the donuts. Everyone is very nice. I only take my car there. Very good service. More

Helpful Service Department I have a 2010 Toyota Prius that I bought in 2016 for driving for Uber. I put on a lot of miles on my car because of the job. I have always gone into B I have a 2010 Toyota Prius that I bought in 2016 for driving for Uber. I put on a lot of miles on my car because of the job. I have always gone into Burien Toyota for my car service needs. The service department staff are always helpful and informing when I have car repairs. One service representative that shines and stands out very positively is Steve Nordbye. Steve always greets me with a smile, informing print out of car needs with a thogough explanation and regular phone texts of keep me posted on the car repair progress. I have always had efficient and excellent work done by the service technicians and professionalism of the organization. Ana, Anthony and Monica in the office always give me an informing breakdown of my bill and payment options. I give Burien Toyota service department a five star rating! More

Service support at Burien Toyota The greater and the team were organized, professional, and fast, with great waiting area. When I opened my door in the service area, I was greeted by The greater and the team were organized, professional, and fast, with great waiting area. When I opened my door in the service area, I was greeted by name by a pro with my work order already in his hand. The work was fine, and the generosity and comfort of the waiting area as flattering. More

Not Responsible for Vehicles Left in Their Care Been taking my Toyotas (multiple) to Burien Toyota for almost 30 years. Yesterday took my Tacoma truck to get wheel bearings, brakes and belt. They co Been taking my Toyotas (multiple) to Burien Toyota for almost 30 years. Yesterday took my Tacoma truck to get wheel bearings, brakes and belt. They could not get the parts until today. Last night someone broke into my truck through the window. Today Burien Toyota claims they are not responsible for damage to my truck and says I have to make a claim through my insurance policy. My insurance policy has a $500 deductible and will raise my rates if I make a claim. Burien Toyota is responsible for damage done to vehicles left in their care. More

Great Team Had a great experience. The car I wanted sold about 3 hours before I stopped in. Nash and Gabe were great and they got me the exact same car within 24 Had a great experience. The car I wanted sold about 3 hours before I stopped in. Nash and Gabe were great and they got me the exact same car within 24 hours! Highly recommend the dealership. More