Bryan Honda

Love my new Odyssey Love Bryan Honda! Always have an awesome experience and T - Rex is great asset to the Bryan Honda team!Thank you so much T-Rex! Love Bryan Honda! Always have an awesome experience and T - Rex is great asset to the Bryan Honda team!Thank you so much T-Rex! More

Bryan Honda is ALL THAT Yarnell Johnson And Leonard McGrue, are very professional, and they made my mom and i fill like we were the only 2 people at the dealership. The over Yarnell Johnson And Leonard McGrue, are very professional, and they made my mom and i fill like we were the only 2 people at the dealership. The overall experience was amazing, My mom was so frighten that i wasn't going to get that 2012 Dodge Avenger. That's when Lenonard reassured her we are going to make it happen, and HE DID JUST THAT. We watched him sprang into action, and a lot of times along with Mrs. Robin Mclamb the finance manager we were the last to leave, Guess what my mom and i drove the 2012 Doge Avenger home at last. Over all my experience was off the chain. More

New Car for the Mrs! Mark Holman at Bryan Honda of Fayetteville, understands the meaning of the words Customer Service. My wife and I were approaching our anniversary of Mark Holman at Bryan Honda of Fayetteville, understands the meaning of the words Customer Service. My wife and I were approaching our anniversary of 25 years and we decided to get her a new car. Earlier last year, my wife had given her 2005 Accord to our daughter to attend college. We met Mark and told him of our budget, and the ideal car my wife would like to have. The 2014 Civic she wanted was the right bargain with no hassle throughout the numbers work up. Mark attention to detail in understanding our concerns for a new car for my wife made the process in selection a rewarding one. I have had the pleasure of buying cars from car salesmen’s throughout Fayetteville, and Mark ranks up in that top five of a caring professional who listens to the concerns of the customer and not tries to push the gimmicks in order to make a sale. His focus in helping people is truly a talent and gift which eases a customer approach in buying a car. It is nice to have a salesman working in your behalf to purchase a vehicle, one who listens to your concerns. You appreciate the rest of the dealership for hiring him. It takes a team to run a program like this, and with people like Mark and Robyn Mclamb, the finance manager, word of mouth is the easiest form of advertisement for excellent customer service program. I would highly recommend Mark Holman who is a look alike for Kevin Costner as your next salesman for your next Honda. Your experience will be as rewarding as ours. More

"Perfect Storm" I want to share a little back story to this review. A day after purchasing our Ford Fusion, we noticed some issues with the vehicle. Quick to help us I want to share a little back story to this review. A day after purchasing our Ford Fusion, we noticed some issues with the vehicle. Quick to help us out, Joe had it in the shop the next day. When we got the vehicle back, we still encountered problems. We let Joe know and he was very helpful in getting the service department in touch with us to see what was still wrong with the vehicle. This is where my transaction started to go sour and I questioned if I made a mistake purchasing this vehicle from Bryan Honda. The service manager seemed helpful but in the end I was let down and left with a negative feeling towards this dealership. After writing a negative review thinking they do not stand behind the vehicles they sell, I was contacted by Rico who made sure this situation was handled. Tim Roussell contacted me as well and reassured me that this is not how they do business and that our vehicle would be taken care of. That night we were able to drop it off and we were given a rental car so we were not without a vehicle. Here is where Bryan Honda redeemed itself. After sending my vehicle to Ford to get fixed, as it ended up being a problem only Ford could warranty, it was there for 10 days. Every day, Bobby was checking with Ford about the status of my vehicle. Then Joe would call and let me know what was happening with the vehicle while it was at Ford. I truly appreciate the commitment they showed in getting our car fixed and to make sure we were happy customers. Thank you to Bobby for constantly checking on our vehicle while it was at Ford and a big thanks to Joe for going above & beyond to make sure we were taken care of and that our vehicle was fixed. After a rough start, I can truly say that I am very happy with the outcome and customer service that 'I received. Thanks again guys for all of your help! More

tool kit Tool kit, that's right that is the reason why I went to Bryan Honda in the beginning, then I met Kevin and everything changed. He didn't try to sell Tool kit, that's right that is the reason why I went to Bryan Honda in the beginning, then I met Kevin and everything changed. He didn't try to sell me a car he sold me the right car. He did what most salesmen don't do and that is to listen. He listened understood and went above and beyond to help get me into the right vehicle. I even called him on his day off and he was more than willing to ease my mind when it came to my new purchase. When Kevin was multitasking with me he sent in another great employee Veronica Davis to help with the process. She was a extra breath of fresh air that just added more to a smooth as glass process. She helped ease the pain of me getting rid of my older car (that I loved!) and made me feel very comfortable in my new car. I wish I had more money to buy more cars they deserve what they make and then some! I wish all customer service people were like them!! Very satisfied customer, Tray More

great experience! I just purchased my second car from Bryan Honda and I see nothing has changed. The entire experience was A-1.The staff is friendly and professional. E I just purchased my second car from Bryan Honda and I see nothing has changed. The entire experience was A-1.The staff is friendly and professional. Every question asked was answered in a manner that assured me that they knew their product. I was assisted by Mr Clifton Oates who I extremely helpful and knowledgeable. I will refer friends and family to Bryan Honda and Mr Oates. More

Great Service I came to Bryan Honda to trade in my 2012 Kia for a 2014 Honda Accord. I met with Rasheed Akins who was very professional and helped me pick my new ca I came to Bryan Honda to trade in my 2012 Kia for a 2014 Honda Accord. I met with Rasheed Akins who was very professional and helped me pick my new car. He made my wife and I feel very comfortable and helped us understand how the trade in process worked. I would recommend him for anyone because he is friendly cares about his customers and very knowledgeable man. Now I have an amazing car that I got a great deal so thank you rasheed. More

Missing articles from car-terrible customer service Our car was brought in for recall service and needed to be left for two weeks. Upon leaving car we were not given any work order to sign. There were Our car was brought in for recall service and needed to be left for two weeks. Upon leaving car we were not given any work order to sign. There were $200 sunglasses and $400 watch left in the car along with other items. When picking up car, all the items in the car were carelessly thrown in a pile in the back of the car. After going through everything we discovered the watch and sunglasses were missing. After speaking numerous time to service manager and general manager, they informed us that they were not going to do anything about they being missing and that we had no proof that they were in the car when we left it. They said they were not liable and the work order that we signed said that they were not liable for personal items. Tim, general manager, was unwilling to assist in any kind of compromise for a resolution to the matter. I am shocked that a business would treat our military members in this way! Customer service is non-existent in the service or managerial staff of this establishment. Go somewhere else if you want to be treated as valued customer!!!! More

Outstanding Session The day(s) I visited Bryan Honda, we talked to Mark and he gave us full customer support and recieved the outstanding business we were looking for at The day(s) I visited Bryan Honda, we talked to Mark and he gave us full customer support and recieved the outstanding business we were looking for at the time. If I could seriously rate him for six stars I would. The Price was there for us, the support and the honesty that came from Mark helped encourage me and my choices on the purchase of the 2014 Honda Civic LX. More

Highly Recommended! I had the great pleasure of working with Joe last week. He worked with me to get exactly what I was looking for and knew where I needed to be in orde I had the great pleasure of working with Joe last week. He worked with me to get exactly what I was looking for and knew where I needed to be in order to make my purchase. We wish him the best of success at Bryan Honda and know exactly where and who we are buying our next vehicle from. If you are in the market, new or used, Joe will find you the best deal. More