
Bryan Honda
Fayetteville, NC
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2,771 Reviews of Bryan Honda
Outstanding We had a great experience with MR Shawn Walker, competent, professional, nice, and answered all of our questions. He found us the perfect car, was hon We had a great experience with MR Shawn Walker, competent, professional, nice, and answered all of our questions. He found us the perfect car, was honest, and sweet to my daughter. Best car buying experience ever More
Routine service appt I scheduled my service appt online but I'm not really sure why I still had to wait an hour and a half. Being a Toyota owner for many years, I don't r I scheduled my service appt online but I'm not really sure why I still had to wait an hour and a half. Being a Toyota owner for many years, I don't recall ever having to wait that long for a basic oil change and tire rotation. Oh and this was my 2nd service and I had to ask for my tires to be rotated. When I asked shouldn't they have been rotated on the first service appt, I was told yes. However it wasn't done now you tell me I will soon need new tires on a car that's just turned a year old! I'm a bit upset about that. I feel that should have been part of my routine service, it always was on my Toyota's. More
Five Diamond Care We had another unexpectedly pleasant tim. Everyone was so helpful and answered all of my husbands many questions. We will be getting our next car ther We had another unexpectedly pleasant tim. Everyone was so helpful and answered all of my husbands many questions. We will be getting our next car there. More
Easy and straight to the point. The experience went well, as the representative I met with gave me an agreeable price point, and stuck to his word with it and was easy to negotiate w The experience went well, as the representative I met with gave me an agreeable price point, and stuck to his word with it and was easy to negotiate with. From there on, it was an easy a straight forward process., More
Oil change Requested oil change with no appoiappointment. Was greeted upon arrival & given a 1hr completion time. Was especially pleased to find out that the Requested oil change with no appoiappointment. Was greeted upon arrival & given a 1hr completion time. Was especially pleased to find out that the charge was less than expected due to a promo. They also provided a detail list of future services needed and suggested time frame. Much appreciatedappreciated. More
Amazing service I have loved working with the whole team at Bryan Honda. It has been great and I love being with a service team I trust. I have loved working with the whole team at Bryan Honda. It has been great and I love being with a service team I trust. More
service oil change The service guy that waited on me was wonderful he was very knowledgeable and had a lot of patience and her made my visit to be good thank you for you The service guy that waited on me was wonderful he was very knowledgeable and had a lot of patience and her made my visit to be good thank you for your great customer satisfaction More
Best deal Don Copeland did an amazing job giving me a great deal! I appreciate him going above and beyond to make sure we closed the deal and it was a good one! Don Copeland did an amazing job giving me a great deal! I appreciate him going above and beyond to make sure we closed the deal and it was a good one! More
Professional and customer focused. Brandi in the Service Department was courteous and attentive. The oil change and tire rotation was done on time. For free service, the drive from Sout Brandi in the Service Department was courteous and attentive. The oil change and tire rotation was done on time. For free service, the drive from Southern Pines was worth it. More
Worst Ever I bought one vehicle and leased a vehicle from Bryan Honda all within a week. After signing the contracts all customer service went out the window. Th I bought one vehicle and leased a vehicle from Bryan Honda all within a week. After signing the contracts all customer service went out the window. There was a small scratch and their detailers buffed paint off my car, got jerked around for a couple weeks until the body shop could fix it. They messed it up, then messed it up again. Still not fixed. Promises and deadlines were made and never kept. Brand new vehicle and it hasn’t been perfect since the day it left. Avoid this dealership and save yourself a lot of headaches. I’ve owned a lot of Honda’s and never have had such an awful experience. More