Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bryan Honda
Fayetteville, NC
2,770 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,770 Reviews of Bryan Honda
August 28, 2018
Honda service Kelly at Honda is a great client representative. She explains things honestly and keeps you updated throughout the entire process. She texts me when m Kelly at Honda is a great client representative. She explains things honestly and keeps you updated throughout the entire process. She texts me when my car is complete and gives the best service! More
by LUVDEAFED
Verified CustomerEmployees Worked With
Kelly
August 28, 2018
Customer service I originally bought my 2013 Honda Accord Ex in on August 15, 2018 in response to a recall on the battery sensor. When I arrived, I notified the servi I originally bought my 2013 Honda Accord Ex in on August 15, 2018 in response to a recall on the battery sensor. When I arrived, I notified the service department that I was having an issue with starting my car. It failed to start immediately and I didn't know if it was due to the battery sensor. After the service, I was told that everything was fine, but I needed a 60,000 mile service and I declined. I had to return to the service department on August 27, 2018, because I was still having an issue with starting my car. I didn't have an appointment, so I was told that the technician that serviced my car was gone to lunch and I needed to return in half an hour. I said, can't someone else service it. Nelson told me that I would be there until 5pm., to install the starter. My car was not finished until after 4pm. The same technician serviced it. I don't understand why I wasn't notified of the problem on the 15th. The service cost me about 5 hours of my time. I was told that everything is fine and I turned around, because my clock was not set. Maybe they didn't have time to set it, because it isn't a part of the multi point inspection. In spite of that, I will continue to have my car serviced at Bryan. More
by DELESANE
Employees Worked With
Hunter Brock, Veronica Davis
August 27, 2018
Great I had awesome service, never been in a dealership that I've went in in get out in seems like no time. Others dealerships have you there almost all day I had awesome service, never been in a dealership that I've went in in get out in seems like no time. Others dealerships have you there almost all day. I wouldn't trade it for the world. More
by MSVON19722
Employees Worked With
Romie Hawthorne
August 27, 2018
Ethan Brown is awesome! I surprised my husband one day to let him pick out a new vehicle. When Ethan Brown walked up my husband told him that I, his wife didn’t want to be t I surprised my husband one day to let him pick out a new vehicle. When Ethan Brown walked up my husband told him that I, his wife didn’t want to be there all day making deals on cars. Ethan promised he wouldn’t keep me all day. Well he kept his promise we were in an out faster than I thought. Ethan is very knowledgeable about all his vehicles. We will be back to see him. He is awesome!!! By the way my husband loves his new vehicle!! More
by Sharon Start
Employees Worked With
Ethan Brown
August 27, 2018
Awesome I am a Honda Girl! Mr. Joe Davis at Bryan Honda is my salesperson. I would recommend him to my friends because he is the best. He takes his time and is very patient wi Mr. Joe Davis at Bryan Honda is my salesperson. I would recommend him to my friends because he is the best. He takes his time and is very patient with you. He makes sure you are happy as a customer. In the last past week I have visited numerous dealerships and none can compare to the customer service received at Bryan Honda. They always greet you and offer assistance. Not all dealerships offer this awesome customer service. Brian Martin reviewed the contract to make sure we understood everything. Very friendly and nice guy that loves his job. More
by Mrs Fitts
Employees Worked With
Joe (Diesel) Davis, Brian Martin
August 27, 2018
Courteous and friendly staff I have been going to Bryan Honda for a couple of years now. I bought a new Honda from Bryan Honda last year and I have both vehicles serviced there. T I have been going to Bryan Honda for a couple of years now. I bought a new Honda from Bryan Honda last year and I have both vehicles serviced there. The staff is just great and everyone is treated like family. The service department is always quick even if it’s busy so I’m giving the technicians a shout out as well! More
by tlwright
Employees Worked With
Kevin McGirt, Anwar McGirt, Brian Martin
August 27, 2018
bad experience at service department bryan honda made inaccurate invoice(s) when dealing with me, Saying that parts were installed when they were not,and charging labor for uninstalled p bryan honda made inaccurate invoice(s) when dealing with me, Saying that parts were installed when they were not,and charging labor for uninstalled parts. More
by STANPEDDE
Employees Worked With
do not have names, know faces
August 27, 2018
I was assisted promptly and my problem was corrected. Everyone I dealt with at Bryan Honda was pleasant and helpful. The problem I had with the car was corrected promptly and courteously. I am always tr Everyone I dealt with at Bryan Honda was pleasant and helpful. The problem I had with the car was corrected promptly and courteously. I am always treated with respect and consideration. More
by TEACHERASG
Employees Worked With
Anthony, Kendyl Canty
August 26, 2018
Stress free buying experience My husband and I have went to Ethan Brown to find both of our vehicles. He has never once been the type of salesman who pressured us into anything. We My husband and I have went to Ethan Brown to find both of our vehicles. He has never once been the type of salesman who pressured us into anything. We love that he always goes above and beyond to give us the most exceptional experience possible. He is always so polite and honest. Ethan is more than willing to answer any questions you may have and he does it with a cheerful heart! He listens intently making sure he truly understands what your goals are in a vehicle and a budget. It is evident that he is very passionate about what he does. We truly believe Ethan Brown is the most honest and all around BEST salesman you could ask for around the Fort Bragg, Fayetteville, Raleigh, Lumberton areas and everything surrounding! Go see Ethan Brown. He never disappoints! More
by J&SChaney
Employees Worked With
Ethan Brown
August 26, 2018
Awesome It’s a great place which will help you to get the best deal possible no matter what I don’t feel as if I was cheated I was able to get the exact car I It’s a great place which will help you to get the best deal possible no matter what I don’t feel as if I was cheated I was able to get the exact car I wanted and I was assisted in getting the best deal More
by IZAIAHSALINAS97
Employees Worked With
Romie Hawthorne
