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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
90 Reviews

90 Reviews of Bryan College Station Toyota - Service Center

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September 18, 2024

I’ve bought three Tacoma trucks from your dealership. Tanner made sure I will continue to do business with you. More

by CURRENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Bryan College Station Toyota responded

Three vehicles and ongoing service with us truly reflect your loyalty, and we are so grateful! It’s wonderful to hear that Tanner has made such a positive impression and has played a key role in your continued business. Your trust means the world to us, and we deeply appreciate your repeat patronage. Thank you for sharing your experience, and we look forward to assisting you with your future purchases and services!

September 18, 2024

As always very satisfied with the service received. Will continue to use on a routine basis. Highly recommend them More

by PATSY.THARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Bryan College Station Toyota responded

We truly appreciate your kind words and are thrilled to hear that you are consistently satisfied with our service! Your continued trust in us for routine maintenance means a lot, and we’re grateful for your high recommendation. Thank you for being a valued customer, and we look forward to serving you again soon!

September 17, 2024

Quick, efficient, and thorough. However, during my last visit, I had Ron introduce me to the service manager. I then explained to him that the process of cleaning the windshield a More

by AGGIEDAN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 24, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your feedback! We’re glad to hear that you found our service quick, efficient, and thorough. We appreciate your input regarding the windshield cleaning process, and we apologize for any inconvenience this may have caused. Your suggestion to clean the windshield after service is valuable, and we’ll make sure to pass it along to our team. We strive to improve our processes based on customer feedback, and we appreciate your understanding. Thank you for bringing this to our attention!

September 17, 2024

No complaints about the service offered - everything went perfectly well and I've always had great luck with this service center. More

by brettjwil
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 24, 2024 -

Bryan College Station Toyota responded

Brett, thank you for sharing your experience with us! It’s wonderful to hear that everything went perfectly well during your service visit! We’re glad to know that you’ve consistently had great experiences with our service center. Your satisfaction is our priority, and we truly appreciate your trust in us. Hope to see you for your next service!

September 17, 2024

BCS Toyota made the car buying process quick and easy. Patrick and Cheyenne made the whole experience pleasant. More

by ekloudermilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Loudermilk 5 Stars , Cheyenne Black
Sep 24, 2024 -

Bryan College Station Toyota responded

We're so happy to hear that your car-buying experience with us was quick and easy! It’s fantastic that Patrick and Cheyenne helped make the process so pleasant for you. Providing a smooth and enjoyable experience is what we aim for, and we appreciate your feedback. Thank you for choosing us, and we hope you enjoy your new car!

September 17, 2024

Prompt and courteous service. Justin Birdwell keeps me informed of every step in the process of servicing my car. Thanks for the complimentary coffee and cocoa as well as a choice More

by eva.benavides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 24, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear that you received prompt and courteous service! It’s fantastic that Justin Birdwell kept you informed throughout the entire servicing process—communication is key to a great experience. We’re also glad you enjoyed the complimentary coffee and cocoa, along with our comfortable seating options. Thank you for your feedback, and we look forward to serving you again soon!

September 17, 2024

Excellent, friendly service! ! Excellent service and great people. Always reliable, always accurate, efficient, and prompt. Thank you. More

by s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
Sep 24, 2024 -

Bryan College Station Toyota responded

Thank you for taking the time to share your feedback! We’re thrilled to hear that you consistently receive excellent and friendly service from our team! It’s the biggest compliment to know that you find us reliable, accurate, efficient, and prompt. Your appreciation means a lot to us, and we’re grateful for your support. Hope to have the opportunity to serve you again in the future!

September 17, 2024

Quick and professional service. The overall experience was great. It took only 30 or so minutes to complete the service. More

by ypcheng0911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez, Drake St Clair
Sep 24, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear that you had a quick and professional service experience! Completing your service in around 30 minutes is fantastic, and it’s great to know that the overall experience met your expectations. We look forward to assisting you again in the future!

September 17, 2024

Great customer service. Very fast and efficient. The sales team when I purchased the vehicle was top notch! Easiest car purchase I've ever had. Highly recommend the ent More

by MEPING59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in Service is great!
Sep 24, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear that you had such a fantastic experience with our customer service! It’s wonderful that our sales team made your vehicle purchase so fast and efficient, making it the easiest car buying experience you’ve ever had. Your high recommendation means a lot to us, and we’re grateful for your support. Thank you for choosing our dealership, and we look forward to serving you again in the future!

September 16, 2024

Dustin was very helpful and courteous. He maintained good communication throughout the process. Overall, good experience. More

by sadhakath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
Sep 24, 2024 -

Bryan College Station Toyota responded

It’s great to hear that Dustin provided you with helpful and courteous service! We’re happy he maintained clear communication with you throughout the process, ensuring a smooth and positive experience. Thank you for sharing your feedback, and we look forward to continuing to provide you with excellent service in the future!

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