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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
229 Reviews
Call Service Center (979) 776-0404

229 Reviews of Bryan College Station Toyota - Service Center

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October 24, 2024

This is the third time Dustin was my Service Rep. His is great at helping me keep my Camry Hybrid In top shape. The turn around time was really fast this time; less than an hour. Thanks, BCS Toyota More

by daynal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Bryan College Station Toyota responded

It’s wonderful to hear that Dustin has been your go-to Service Rep for the third time! We’re thrilled that he’s been consistently great at keeping your Camry Hybrid in top shape, and we're glad the speedy turnaround—under an hour—made things even smoother for you. Thanks for being part of our BCS Toyota family; we look forward to seeing you again soon!

October 24, 2024

Bobby's responses were much quicker than the speed that the text message reached me. More

by naiyu2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Bryan College Station Toyota responded

It’s fantastic to hear that Bobby was so quick on the draw! We’re glad his responses exceeded your expectations and kept things moving smoothly. Thanks for sharing your experience with us!

October 24, 2024

This dealership was very nice and efficient. Super friendly and inviting. I was in and out very quickly More

by elliegshipman6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your feedback! We’re thrilled to hear that you had such a positive experience! It’s great to know our team made you feel welcome and provided efficient service. We’re glad we could get you in and out quickly while still making you feel at home. Hope to see you back for your next service!

October 24, 2024

Mr Russell is a professional and friendly person. He answer all my questions related with my vehicle. Thanks so much Mr Russell. More

by juanamaria.vela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear about your positive experience! It’s great to know that Russell was able to answer all your questions and provide friendly, professional service. We'll be sure to share your kind words with him. Enjoy your time with your vehicle, and thank you for sharing your feedback!

October 24, 2024

Howdy! This is the second time I have sent this review in to you at Toyota. More

by NAUTIJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Bryan College Station Toyota responded

Thank you for reaching out again! We're sorry for any mix-up and truly appreciate your patience. Every review is valuable to us, and we’re grateful you took the time to share your experience with us. If there’s anything more we can assist you with, please don’t hesitate to let us know!

October 23, 2024

Ron is awesome he's always helpful Zee, Jesse and Brad are always there to help me also More

by DECJUL2922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad , Jesse
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Oct 25, 2024 -

Bryan College Station Toyota responded

It’s fantastic to hear how much you appreciate Ron, Zee, Jesse, and Brad! We’re so glad to have such a helpful team ready to assist you whenever you need it. Your kind words mean a lot, and we’re grateful to have you as our customer. See you for your next service!

October 23, 2024

I have always received excellent service from this dealership, and would recommend them to others. More

by M.LOPEZ4212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Bryan College Station Toyota responded

Your wonderful feedback means so much to us! We're thrilled to hear that you've consistently received excellent service at our dealership. Thank you for your trust and for recommending us to others; it’s the highest compliment we could ask for. We look forward to serving you again soon!

October 22, 2024

I am always impressed by the quality of service, thank you. See you again in about 6 months More

by TYMO2215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear that our service continues to impress you! Your kind words and loyalty mean so much to us. We look forward to welcoming you back for your next service and making your future visit just as exceptional. Until then, drive safe and take care!

October 22, 2024

Quick and quality, just right. My vehicle runs smoother coming out of the service than when I was taking it there. It feels safer and more comfortable! More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Bryan College Station Toyota responded

We’re so glad to hear that your vehicle is running smoother, safer, and more comfortably after your service! It’s our goal to provide quick and quality care every time. If there’s anything we can do to earn that fifth star, we’d love to hear from you at customerservice@purdygroupusa.com. Your feedback is invaluable to us, and we’re here to make sure your next experience is even better!

October 22, 2024

Good, friendly service. Efficient and timely. Reminders can be a bother, but help assure that we get the work done. More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Bryan College Station Toyota responded

Thank you so much for your kind review! It’s wonderful to hear that you found our service friendly and efficient. We totally get that reminders can be a bit of a bother, but we’re glad they help keep things on track. If there’s anything you thing you need in the future, please don’t hesitate to reach out. We’re here for you!

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