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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
489 Reviews
Call Service Center (979) 776-0404

489 Reviews of Bryan College Station Toyota - Service Center

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November 17, 2024

The service was timely, staff courteous and explained services provided and future needs . Pleased with service provided. More

by mamaaycox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Bryan College Station Toyota responded

We're elated to hear that you were pleased with the service provided! Thank you for choosing us for your vehicle needs! Customer Relations Manager customerservice@purdygroupusa.com

November 16, 2024

Good service, Always a pleasure working with Ron! He’s always straightforward and honest with us. More

by JLYNN7400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Bryan College Station Toyota responded

We greatly appreciate your positive feedback! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

November 16, 2024

Justin is Great! He always is very polite and professional! Thanks Justin for being my rep More

by GRISWOLDMAGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Bryan College Station Toyota responded

Thank you for your review! Justin will be happy to hear your kind words and is always here to assist you! Customer Relations Manager customerservice@purdygroupusa.com

November 16, 2024

So great to work with. Very knowledgeable and professional. Always appreciate their kindness and consideration. More

by REBUCKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Bryan College Station Toyota responded

Thanks for your kind words! We appreciate your feedback and are glad you had a great experience working with us! Customer Relations Manager customerservice@purdygroupusa.com

November 16, 2024

Very detailed on service advice and spent time answering my questions. Good price for service performed. More

by AustinMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Bryan College Station Toyota responded

We're happy to have provided detailed service advice and answered your questions! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

November 14, 2024

Service, especially contacts with Justin Birdwell, was very good. It just took about 50% linger than estimated - without explanation. More

by wilhelm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Bryan College Station Toyota responded

We appreciate your positive feedback on Justin's service! We apologize for any inconvenience caused by the delay in the estimated time. Thank you for sharing your experience with us, and we hope to provide you with an even better experience next time! Customer Relations Manager customerservice@purdygroupusa.com

November 13, 2024

Was a quick fix during lunch break. Was finished less than twenty minutes. Have a good day More

by chrystall_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your positive experience with us! We're glad we could quickly assist you during your lunch break. If you ever need anything in the future, please don't hesitate to reach out to us! Customer Relations Manager customerservice@purdygroupusa.com

November 13, 2024

Wonderful and amazing group of people. Very knowledgeable and understanding, caring group of individuals. Great experience More

by juanita.elizabeth1008
Recommend Dealer
Yes
Employees Worked With
Patrick Loudermilk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Bryan College Station Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a wonderful experience with our team. Our goal is always to provide knowledgeable, caring, and understanding service, so it’s great to know that we were able to meet your expectations. We truly appreciate your feedback and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

November 13, 2024

Provides Excellent Customer service! Knowledgeable, keeps you updated throughout appointment solves issues & answers all questions More

by dmkelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Bryan College Station Toyota responded

Thank you so much for the fantastic feedback! We’re thrilled to hear that you had such a positive experience with us. Providing excellent customer service and keeping you informed throughout the process is our top priority, so we’re glad to know we hit the mark. If you ever have more questions or need assistance in the future, don’t hesitate to reach out. We truly appreciate your support! Customer Relations Manager customerservice@purdygroupusa.com

November 13, 2024

Always get great service and everyone is very nice. Ron keeps me updated on what services my car will need to keep it running in great condition. More

by MARIBEL.ESPARZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Bryan College Station Toyota responded

Thank you for your kind words! We’re so glad to hear that you consistently receive great service and that Ron has been keeping you well-informed about your car’s needs. We take pride in providing excellent care for our customers and their vehicles, and it’s great to know we’re hitting the mark. If you ever need anything else, don’t hesitate to reach out! Customer Relations Manager customerservice@purdygroupusa.com

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