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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
489 Reviews

489 Reviews of Bryan College Station Toyota - Service Center

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December 03, 2024

Tony Rogers was very courteous and friendly, as usual. He explained everything. I always enjoy working with him. More

by sam.stitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Bryan College Station Toyota responded

We're thrilled to hear that Tony provided you with excellent service. Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

December 02, 2024

Birdwell is top notch. His reports and estimates are dependable and the estimated costs are accurate. I depend on him for our family repair and maintence needs! More

by frankopitz555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bryan College Station Toyota responded

Thank you for your review! We appreciate your feedback on Birdwell's excellent service! Customer Relations Manager customerservice@purdygroupusa.com

December 02, 2024

Professional, friendly and kind service. Kept me updated on my service that was being provided. More

by RAZBERRYPONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Bryan College Station Toyota responded

Thanks for sharing your experience with us! We're glad to hear you received professional, friendly, and kind service. Your feedback is incredibly valuable to us! Customer Relations Manager customerservice@purdygroupusa.com

December 01, 2024

Justin and his team work hard to bring great results to his customers, thank you More

by JACOBTURNER303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bryan College Station Toyota responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear about your positive experience with Justin and our team! Customer Relations Manager customerservice@purdygroupusa.com

December 01, 2024

Service department was great. Nice being able to make a Saturday appointment. I was in and out with no problems. More

by KENNYSCHOLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bryan College Station Toyota responded

Your positive experience with our service department is greatly appreciated! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

December 01, 2024

Had an appointment- was not kept / 2. 5 hrs to do routine maintenance. Thisnisnwhy we didn't buy out car here. More

by No ya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Broesche
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bryan College Station Toyota responded

We are sorry to hear about your negative experience with us. We strive to provide timely and efficient service to all of our customers, and we are disappointed to hear that we fell short in your case. We hope to have the opportunity to provide you with a better experience in the future. Customer Relations Manager customerservice@purdygroupusa.com

November 30, 2024

Everyone is very nice. The experience was very good. This is my 3rd Sienna. Thanks More

by DILEFLORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McCulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bryan College Station Toyota responded

We are delighted to hear about your positive experience with us. Thank you for your continued support! Customer Relations Manager customerservice@purdygroupusa.com

November 29, 2024

The whole crew at the BCS Toyota has been great. Dustin kept me in formed about the service appointment More

by twowheelgal
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bryan College Station Toyota responded

We're absolutely thrilled to hear about your positive experience with our team! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

November 29, 2024

I always get the best service at Toyota. Russ is very easy to work with every time I need to take my car for service. More

by rm7teach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bryan College Station Toyota responded

Your review is appreciated! We're glad to hear you always receive the best service at our dealership. Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

November 29, 2024

Wonderful service. I will definitely return and mostly likely buy again from this location. Thank you More

by DANIEL.J.E.CRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bryan College Station Toyota responded

Your positive feedback is greatly appreciated! We look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

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