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Bryan College Station Toyota

Bryan, TX

4.7
245 Reviews
Welcome to Bryan College Station Toyota Our dealership is proud to serve the Bryan, College Station, Navasota, Hearne, Brenham, and surrounding communities for over 25 years. Our new Toyota "Image USA" facility is conveniently located on state Hwy 6 (East By-Pass) in Bryan, Texas 77802. You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience. We provide a great selection of Toyota Camry, Toyota Corolla, Toyota Tacoma, Toyota Tundra, and Toyota RAV4 vehicles.
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728 Earl Rudder Fwy

Bryan, TX

77802

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Showing 245 reviews

September 19, 2024

I love Bernard in sales, Justin in service and Cody, a technician. The finance guy that did my paperwork was great also, sorry I can’t remember his name. I would give the dealership 5stars but I am never More

by YNONA_0303
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Obilo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Bryan College Station Toyota responded

We truly appreciate your feedback and are thrilled to hear about your positive experiences with Bernard, Justin, Cody, and our finance team! It’s great to know that they provided you with excellent service and made the process smooth for you. We sincerely apologize for the lack of greeting when you entered the main building; this is not the level of service we strive for, and we will address this with our team to ensure it doesn’t happen again. Your insights are invaluable, and we thank you for sharing them. We look forward to assisting you again in the future, especially with Bernard!

September 19, 2024

Very professional…smooth operation. Easy to set up appointment and plenty of availability. Good job More

by randyf79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Bryan College Station Toyota responded

We appreciate your feedback! It’s wonderful to hear that you found our operation professional and smooth. We’re glad that setting up your appointment was easy and that you had plenty of availability. Your satisfaction means a lot to us, and we look forward to providing you with excellent service in the future!

September 19, 2024

Loved Dylan. He was fantastic in every way! He called and made sure that he was on his way. Very convenient for me since I work a ton. More

by Shania Newton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan.
Sep 24, 2024 -

Bryan College Station Toyota responded

Thank you for choosing our mobile service! We’re delighted to hear that you loved Dylan and found him fantastic in every way. It’s great that he kept you informed about his arrival and that our mobile service provided the convenience you needed, especially with your busy schedule. We truly appreciate your feedback and look forward to serving you again in the future!

September 18, 2024

As always very satisfied with the service received. Will continue to use on a routine basis. Highly recommend them More

by PATSY.THARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Bryan College Station Toyota responded

We truly appreciate your kind words and are thrilled to hear that you are consistently satisfied with our service! Your continued trust in us for routine maintenance means a lot, and we’re grateful for your high recommendation. Thank you for being a valued customer, and we look forward to serving you again soon!

September 18, 2024

BCS Toyota took care of my daughter's car. The service department was fantastic. Heather, in the service department, communicated with us every step of the way as we were in Houston while my d More

by ROSEGMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Sep 24, 2024 -

Bryan College Station Toyota responded

Thank you for sharing such a thoughtful and detailed review! We’re so pleased to hear that our service department, particularly Heather, provided exceptional care for your daughter’s car. Clear communication is essential, especially when you’re not in the area, and it’s wonderful to know that Heather kept you informed every step of the way. We’re glad that your daughter was able to pick up her car without any issues. The fact that you feel a sense of peace knowing we’re here to help if needed in the future is the greatest compliment! Your trust means the world to us. If you or your family need anything in the future, we are just one call away!

September 18, 2024

Heather was helpful and thorough explaining the situation completely with my battery. She provided updates. More

by melissa.hinga.ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Sep 24, 2024 -

Bryan College Station Toyota responded

We’re glad to hear that Heather was helpful and thorough in explaining the situation with your battery! Keeping you updated throughout the process is important to us, and it’s great to know that she met your expectations. Thank you for your feedback, and we look forward to assisting you again in the future!

September 18, 2024

It was long overdue for the oil to be changed. Thank goodness that I brought my car in when I did to get the car revived! It didn't take long and what a relief to have a happy car with fresh oil More

by RLLYTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Bryan College Station Toyota responded

It’s fantastic to hear that you brought your car in for an oil change just in time! It sounds like your vehicle was due for some TLC, and we’re thrilled that the service didn’t take long. There’s nothing quite like the feeling of driving a happy car with fresh oil! We appreciate you sharing your experience and look forward to taking care of your car again in the future!

September 18, 2024

They welcomed me well. The waiting room was well furnished. They also finished the work within short time More

by ahashib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Sep 24, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear that you felt welcomed during your visit! It’s great to know that you found our waiting room comfortable and well-furnished. We always strive to complete our work efficiently, so we’re glad that we were able to finish in a short time. Thank you for your feedback, and we look forward to serving you again in the future!

September 18, 2024

Russ went out of his way to help us and to provide us with good service. More

by MSJOHNSON311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
Sep 24, 2024 -

Bryan College Station Toyota responded

It’s wonderful to hear that Russ went above and beyond to assist you! Providing good service is our top priority, and we’re thrilled that he was able to meet your needs. Your feedback is greatly appreciated, and we look forward to serving you again in the future!

September 18, 2024

I’ve bought three Tacoma trucks from your dealership. Tanner made sure I will continue to do business with you. More

by CURRENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Bryan College Station Toyota responded

Three vehicles and ongoing service with us truly reflect your loyalty, and we are so grateful! It’s wonderful to hear that Tanner has made such a positive impression and has played a key role in your continued business. Your trust means the world to us, and we deeply appreciate your repeat patronage. Thank you for sharing your experience, and we look forward to assisting you with your future purchases and services!

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