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Bryan College Station Toyota

Bryan, TX

4.7
461 Reviews
Welcome to Bryan College Station Toyota Our dealership is proud to serve the Bryan, College Station, Navasota, Hearne, Brenham, and surrounding communities for over 25 years. Our new Toyota "Image USA" facility is conveniently located on state Hwy 6 (East By-Pass) in Bryan, Texas 77802. You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience. We provide a great selection of Toyota Camry, Toyota Corolla, Toyota Tacoma, Toyota Tundra, and Toyota RAV4 vehicles.
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728 Earl Rudder Fwy

Bryan, TX

77802

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Showing 461 reviews

November 17, 2024

Service is always fast and your employees are very courteous! Always a pleasant experience! Thanks More

by mimik22948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We appreciate your kind words about our fast service and courteous employees! Thank you for sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Given only 1 fab at purchase. Took 8 wks to get the TX tags. Salesman never answered ph. calls or returned them. Cnty Tax office never received my efile tag request? Had 2 service More

by KYOSHIMONTOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We apologize for the delays and communication issues you experienced throughout the process. This is certainly not the level of service we strive to provide. We will review your feedback internally to ensure better communication moving forward. If there's anything else we can do to assist, please don't hesitate to reach out directly. We appreciate your business and hope to serve you better next time. Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

The service was timely, staff courteous and explained services provided and future needs . Pleased with service provided. More

by mamaaycox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We're elated to hear that you were pleased with the service provided! Thank you for choosing us for your vehicle needs! Customer Relations Manager customerservice@purdygroupusa.com

November 16, 2024

Good service, Always a pleasure working with Ron! He’s always straightforward and honest with us. More

by JLYNN7400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We greatly appreciate your positive feedback! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

November 16, 2024

Justin is Great! He always is very polite and professional! Thanks Justin for being my rep More

by GRISWOLDMAGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

Thank you for your review! Justin will be happy to hear your kind words and is always here to assist you! Customer Relations Manager customerservice@purdygroupusa.com

November 16, 2024

So great to work with. Very knowledgeable and professional. Always appreciate their kindness and consideration. More

by REBUCKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

Thanks for your kind words! We appreciate your feedback and are glad you had a great experience working with us! Customer Relations Manager customerservice@purdygroupusa.com

November 16, 2024

Very detailed on service advice and spent time answering my questions. Good price for service performed. More

by AustinMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We're happy to have provided detailed service advice and answered your questions! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

November 14, 2024

Service, especially contacts with Justin Birdwell, was very good. It just took about 50% linger than estimated - without explanation. More

by wilhelm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We appreciate your positive feedback on Justin's service! We apologize for any inconvenience caused by the delay in the estimated time. Thank you for sharing your experience with us, and we hope to provide you with an even better experience next time! Customer Relations Manager customerservice@purdygroupusa.com

November 13, 2024

Wonderful and amazing group of people. Very knowledgeable and understanding, caring group of individuals. Great experience More

by juanita.elizabeth1008
Recommend Dealer
Yes
Employees Worked With
Patrick Loudermilk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Bryan College Station Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a wonderful experience with our team. Our goal is always to provide knowledgeable, caring, and understanding service, so it’s great to know that we were able to meet your expectations. We truly appreciate your feedback and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

November 13, 2024

Provides Excellent Customer service! Knowledgeable, keeps you updated throughout appointment solves issues & answers all questions More

by dmkelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Bryan College Station Toyota responded

Thank you so much for the fantastic feedback! We’re thrilled to hear that you had such a positive experience with us. Providing excellent customer service and keeping you informed throughout the process is our top priority, so we’re glad to know we hit the mark. If you ever have more questions or need assistance in the future, don’t hesitate to reach out. We truly appreciate your support! Customer Relations Manager customerservice@purdygroupusa.com