Bristol Toyota
Swansea, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Friendly atmosphere no pressure sales low key sales peaceful experience knowledgeable and respectful staff helpful and understanding peaceful experience knowledgeable and respectful staff helpful and understanding More
Efficient and friendly dealership with large selection. Found the RAV4 Hybrid we wanted and completed purchase within a day. A pleasant experience. Found the RAV4 Hybrid we wanted and completed purchase within a day. A pleasant experience. More
Pressure free and relaxed environment with none of the sales tactics you see too often. sales tactics you see too often. More
Good costomer thanks for fin mi new car Cristopher was good person thank you 10 good person thank you 10 More
Total waste of time, scheduled appointment to sell car with a kbb agent. They start with reasons not to honor kbb 's price Offer But then said how rare and unique my vehicle is that the owner may want with a kbb agent. They start with reasons not to honor kbb 's price Offer But then said how rare and unique my vehicle is that the owner may want it personally. As there is only 25 of h3t 5 speeds Waited for call no one responded poor service 1 out of 5 dealers already Wasting time not following up More
Purchasing and automobile from Bristol Toyota was one of a complete wonderful experience!!! From entering this establishment, doors being held open and greeted with a smile was a refreshing experience. T a complete wonderful experience!!! From entering this establishment, doors being held open and greeted with a smile was a refreshing experience. The Bristol Toyota staff from sales, Management to Financing are incredible. They were caring to my needs as a buyer. They are knowledgeable, personable and exemplify the true meaning of customer satisfaction!!!! More
This dealership was just what I was looking for. My sales representative Shawn went above and beyond. He made my car buying experience stress free highly recommended buying a car here!! My sales representative Shawn went above and beyond. He made my car buying experience stress free highly recommended buying a car here!! More
Outstanding! All employees were professional, knowledgeable, anxious to help and enthusiastic of the Toyota line. They answered all questions and made sure you un All employees were professional, knowledgeable, anxious to help and enthusiastic of the Toyota line. They answered all questions and made sure you understood everything. This was the most enjoyable car purchase I ever experienced. More
Took my car in for an appointment. Was told it would take a 2 hours to "diagnose". 3 hours later I asked (via the text channel I was instructed to use) if there was any update and wa Was told it would take a 2 hours to "diagnose". 3 hours later I asked (via the text channel I was instructed to use) if there was any update and was told "not as of yet". I then went to talk to someone and the nice person at the front desk was shocked that I was a "waiter" and had been waiting over 3 hours. It turns out, my car had not even begun to be diagnosed. So, at this point, 3.5 hours after I dropped my car and sat waiting, my car had the oil change requested, but none of the "diagnosing". I had been told the diagnosing would take at least two hours...so I was looking at over 5.5 hours of time. I took my car before they diagnosed it...I have no idea what is wrong with it, nor do they. I was basically told, "sorry we are backed up". I understand that backups happen...but over 3 hours in, I should have been TOLD that there was a backup and that my car hadn't even been looked at yet so that I could make arrangements. Though I was comped the oil change...the attitude and response from my service lead was not acceptable. I will not bring my car back to Bristol Toyota. At no time did I feel like a valued customer. More