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Bristol Toyota
Swansea, MA
1,091 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,091 reviews
July 09, 2026
It was a stress free process to the final purchase. Sales "Mike" was very polite and answered all my questions precisely and was professional. Great experience and I believe I got a great deal for the Sales "Mike" was very polite and answered all my questions precisely and was professional. Great experience and I believe I got a great deal for the vehicle I purchased. I will strongly recommend Bristol Toyota to my friends and family. Thank you. More
by peterbeauregard
July 09, 2026
Pretty solid experience. Andy, my salesperson, was fantastic, and everything went well. Would buy there again. Andy, my salesperson, was fantastic, and everything went well. Would buy there again. More
by ed
Employees Worked With
July 08, 2026
I've purchased a few cars at dealers and this was the first pleasant experience I have had. Thanks guys first pleasant experience I have had. Thanks guys More
by McNasty
July 08, 2026
Told wrong price on phone They gave me a discount but not the amount I was told on the phone. Had to ask them to check transmission fluid and I was told they don't typically do so during an oil change b not the amount I was told on the phone. Had to ask them to check transmission fluid and I was told they don't typically do so during an oil change but they did. Big red flag not for that to be SOP for a 20 year old car(has the dipstick).....Asked them to top off all fluids. They didn't, they didn't even put in enough oil I had to had some. Low enough for potential damage. Didn't top off coolant either. They also didn't noticed my broken rear spring. Doesn't look very good on their part they aren't looking for safety issues which they are supposed to. They recommended me to replace my brake fluid and coolant. If the fluids were looked at by seasoned mechanic they would've seen it was new fluids already. This is blind upselling. They also failed to ask if I've had major routine maintenance that vehicle is due for.... More
by Sienna
Employees Worked With
Don't remember name
June 26, 2026
Very professional service. Explained everything about the different vehicles we looked at. After we ordered the car the sales associate kept us updated on delivery He spent Explained everything about the different vehicles we looked at. After we ordered the car the sales associate kept us updated on delivery He spent much time explaining the electronics and workings of the car. We were very satisfied with his attention to detail More
by oreothecat
April 26, 2026
Very professional, customer service personality is out of this world, 10/10 would recommend to anyone!! this world, 10/10 would recommend to anyone!! More
by kimberlyalmas29
April 17, 2026
Bristol Toyota and Andy provided great customer service and ensured I got the vehicle I wanted. Highly recommend! and ensured I got the vehicle I wanted. Highly recommend! More
by Shopselect22
Employees Worked With
April 14, 2026
After 2 weeks I got a text saying my registration is ready and went to pick it up once the front plate was installed I checked the registration wich didn’t match with my car color and after that checked ready and went to pick it up once the front plate was installed I checked the registration wich didn’t match with my car color and after that checked the name wasn’t also mine but it was on a envelope with my name my salesman told me they handed the wrong one to me and another person soo they need to contact other person to go back to dealership to drop off my registration and get their registration to be back to normal I don’t know what the registration department is doing to do those mistake that’s inaceptable I hope the other person doesn’t have any tickets under my plate because dealership will be responsible for it and another thing I’m traveling like 20 miles one way sooo pretty close to 100 miles all trips first time doing business with Bristol and already scared to do more business if you guys have any questions you can reach me and my name is Juan Estevez sales and everything was smooth but now a mess since I’m involved More
by juanestevez
March 17, 2026
Had a great experience at Bristol Toyota. Sitting and talking about options within minutes. Great communication and understanding. Will definitely be back in the future. Blake was amazing! Sitting and talking about options within minutes. Great communication and understanding. Will definitely be back in the future. Blake was amazing! More
by Cameron
February 09, 2026
Had a great experience at Bristol Toyota. Will always recommended it to my friends and family Will always recommended it to my friends and family More
by thevrzone
Employees Worked With
