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Bristol Toyota

Swansea, MA

4.8
962 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 962 reviews

January 10, 2021

Staff was very informative and friendly. Easy transaction with no pressure . Clean and very safe facility with a great number of quality cars . Convenient hours of operation More

by Rberrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Guillemette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Moniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2021

Friendly, courteous,organized. A relaxed, clean and ultra-modern environment. No pressure haggling, extremely helpful and informative about the Toyota brand. I would highly recommend Bristol Toyota! More

by missri1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Parkos
January 06, 2021

I have worked with Jes many times in the past, but unfortunately never was able to make a purchase. He sure tried, but I got better deals elsewhere. When I came in this time I feared that Jes wouldn More

by tchrgray14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jes Brownell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2021

Excellent customer service from Steven Axtell, as always! Eric in the financial department also did a great job! Looking forward to driving the new sporty Camry! More

by Msdm930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Axtell
January 01, 2021

The whole dealership worked together to make my experience quick and easy. Mike was very responsive and let me ask a number of questions over email, which really helped. More

by Jenncadorette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Domingos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

I found the sale's and finance to be professional, friendly and honest - specifically Andy Espinola, Jim Lane and Keith Lincoln. My wife a d were pleased with the way we were treated and happy with t More

by phewett43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2020

Our experience at Bristol Toyota with Kerry and Jimmy was wonderful. They listened to our needs and concerns and were very helpful. The tables were clean given the current pandemic. They were responsive, com More

by Charlottebloom2@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynda Ramsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Parkos
December 29, 2020

Well I've had a few new cars in my 52 years of life and I can tell you Bristol Toyota has surpassed every dealership here in Massachusetts Connecticut Rhode Island ! I've already passed their name along to s More

by katherinecooper68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher salesman, Steven Axtell
December 29, 2020

Very nice greeting from manager and crew.They showed concern for the time that we had to wait for service and offered help to make our visit a pleasant experience. More

by gilpmntl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2020

Great service great people my second purchase there no pressure from anyone which is what I like and the price of the truck was in the ballpark More

by Arthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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