Bristol Toyota

Shawn Guillemette assisted me and I would like to commend Shawn on his professionalism, honesty, and patience explaining every detail and going that extra mile. Bristol Toyota is lucky to have Shawn as a mem Shawn on his professionalism, honesty, and patience explaining every detail and going that extra mile. Bristol Toyota is lucky to have Shawn as a member of the Bristol Toyota Team More

brought a 2019 Camry with 11k miles on it. brought an extended, bumper to bumper warranty along with a prepaid service contract for oil changes. made an appointment due to hearing water sloshi brought an extended, bumper to bumper warranty along with a prepaid service contract for oil changes. made an appointment due to hearing water sloshing around behind the dashboard. turns out the A/C drain became clogged and the water backup ruined the jute/insulation/carpet on the passenger side. was informed that this is not a Mechanical Issue and therefore not covered by the bumper to bumper extended warranty. was quoted $3,474! to repair the damage due to the A/C drain clog not being a mechanical issue - regardless of the bumper to bumper warranty purchased on the day of sale. The service department did clean out the drain free of charge, no idea how or why if it's not actually mechanical? Filed a complaint with Toyota America and am awaiting resolution. Received a call from Joanne at Bristol Toyota this morning reaffirming their denial of warranty repair. Was again told in the message to speak with my car insurance about maybe they'll cover the costs even though this "Mechanical" defect isn't an insurance issu,e. Called my insurance company this past Saturday and was told by the adjuster that, since this is a mechanical issue it wouldn't be covered. I believe my insurance company is correct and Bristol Toyota's Bumper to Bumper Extended Warranty is an overpriced SCAM. Don't buy a warranty (or anything else for that matter) from this franchise as the paper it's written on isn't worth using in a sanitary facilit. More

Found this dealership to be professional, prompt and courteous to the customers. We were satisfied with our time with them. courteous to the customers. We were satisfied with our time with them. More

Visited several dealerships prior to going to Bristol Toyota and could not be happier with our decision. Our sales Rep Alex was nothing but courteous and professional, no pressure to buy and answered all Toyota and could not be happier with our decision. Our sales Rep Alex was nothing but courteous and professional, no pressure to buy and answered all of our questions regarding financing etc. Speaking of financing;Jim Lane the finance manager was a great help explaining several options that were available to us. I WILL buy from Bristol Toyota again in the future. UPDATED REVIEW. Returned to Bristol Toyota today for inspection sticker after receiving call from Alex, drove in to service as direct by Alex who told me that they would put a sticker on the car in No Time, after chasing down my registration and having to meet with a service rep I was told that he’d have to write a work order, I said fine and that’s when Alex told me to have a seat and the car should be ready in 45 minutes to an hour,needless to say I left and had my car inspected at a local shop in 10 minutes I would not have driven 40 minutes to wait 45 min to an hour for an inspection sticker. My advice to buyers would be to have your car inspected at your local shop and have Bristol send you a $35 check. If it takes an hour for an inspection sticker, how long would I have to wait for an oil change? More

We went in to look at the inventory of Highlanders not really anticipating purchasing a vehicle. Sean Vieira, the salesman went above and beyond to make us feel comfortable. There was no pressure to purch really anticipating purchasing a vehicle. Sean Vieira, the salesman went above and beyond to make us feel comfortable. There was no pressure to purchase, he explained everything about the vehicle, the financing and then left for us alone so we could talk. He was able to secure the deal for us with his manager. Very pleased with our experience. More

The young experience was fantastic. Our salesman Jes was great. He was professional, very informative, and extremely good to work with. Our salesman Jes was great. He was professional, very informative, and extremely good to work with. More

Easy to get to, clean, the people that I like to deal with are friendly with are friendly More

My husband has a Toyota Tacoma and is very happy with it’s performance and with the service he has received. We’re ready for a fuel efficient car so decided on the RAV4 Hybrid. it’s performance and with the service he has received. We’re ready for a fuel efficient car so decided on the RAV4 Hybrid. More

I prequalified for a loan. Reached out to this facility to inquire about a vehicle listed online that I wanted to pursue. Three days later someone responded saying the vehicle Reached out to this facility to inquire about a vehicle listed online that I wanted to pursue. Three days later someone responded saying the vehicle was under contract. Maybe if you didn't wait three days I would have had a chance. Now I see the vehicle a week later still listed online. Its called bait and switch which is illegal in this state. I feel inclined to report this facility for practicing bait and switch. More

5 stars should say it all. Jes Brownell was great to deal with. Kayleigh also. Jes Brownell was great to deal with. Kayleigh also. More