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Bristol Toyota
Swansea, MA
965 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 965 reviews
May 21, 2023
I enjoyed my visit to Bristol Toyota. Abby Scott is a wonderful saleswoman. She knew everything about the Rav4 2020 and I purchased it. Abby made my visit so much fun. Abby Scott is a wonderful saleswoman. She knew everything about the Rav4 2020 and I purchased it. Abby made my visit so much fun. Shout out to Abby!! Sue Sousa More
by Sue186
May 20, 2023
Salesman Bob Medeiros was excellent! Not pushy at all. Very nice and knowledgeable. Eric the finance Manager was rude pushy and wouldn’t listen to me, talked over me. He nearly lost the Not pushy at all. Very nice and knowledgeable. Eric the finance Manager was rude pushy and wouldn’t listen to me, talked over me. He nearly lost the sale and my sister was looking to buy a brand new Highlander as well but will go elsewhere. More
by Ronwes11738
May 20, 2023
A smooth experience purchasing our new car. Abbie in sales was terrific in helping us get the car set up. Abbie in sales was terrific in helping us get the car set up. More
by walter_atwood
Employees Worked With
May 18, 2023
The sales team is very attentive and very professional and make the overall experience pleasant. and make the overall experience pleasant. More
by SUSANLWHITE
May 18, 2023
Shawn was great to deal with. The finance person was to the point with what was going on. The finance person was to the point with what was going on. More
by charlie.curry1965
May 18, 2023
Very good staff. Super easy. Everyone was so polite and had me wrapped up quickly. Super easy. Everyone was so polite and had me wrapped up quickly. More
by Vedo6
May 18, 2023
Salesmen did a wonderful job dealing with me. I wish I was explained more about the service options. I wish I was explained more about the service options. More
by Roadrunner_
Employees Worked With
March 08, 2023
Pretty bad service experience. I bought this Honda Acura used from Bristol about a year ago. I had bought a service plan there at the time of purchase. Because I like the sales e I bought this Honda Acura used from Bristol about a year ago. I had bought a service plan there at the time of purchase. Because I like the sales experience so much I figured I'd try the service dept to help diagnose a rattle that was pretty bad. Long story short i was quoted $1,000. 00 for two new shocks! The runaround I got was hysterical! Check-in went fine except for the fact the service writer didn't listen to my service request(s). There is much more to this than I care to write about. This dealership is very bad and I will not ever come back which is too bad because the sales department was great. More
by Disappointed Customer
Employees Worked With
Other Employees :
Frank,Jeff
February 13, 2023
Nothing but good to say about Abbie and Eric. Little bumpy with the sales process but in the end they meet my needs. Thank you both for your hard work! Little bumpy with the sales process but in the end they meet my needs. Thank you both for your hard work! More
by gdcournoyerii
February 02, 2023
Andy was my salesman he was wonderful patient and professional. I would highly recommend going there professional. I would highly recommend going there More
by Carmenarroyo17
