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Bristol Toyota
Swansea, MA
951 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 951 reviews
May 18, 2023
Salesmen did a wonderful job dealing with me. I wish I was explained more about the service options. I wish I was explained more about the service options. More
by Roadrunner_
Employees Worked With
May 18, 2023
The sales team is very attentive and very professional and make the overall experience pleasant. and make the overall experience pleasant. More
by SUSANLWHITE
May 18, 2023
Very good staff. Super easy. Everyone was so polite and had me wrapped up quickly. Super easy. Everyone was so polite and had me wrapped up quickly. More
by Vedo6
March 08, 2023
Pretty bad service experience. I bought this Honda Acura used from Bristol about a year ago. I had bought a service plan there at the time of purchase. Because I like the sales e I bought this Honda Acura used from Bristol about a year ago. I had bought a service plan there at the time of purchase. Because I like the sales experience so much I figured I'd try the service dept to help diagnose a rattle that was pretty bad. Long story short i was quoted $1,000. 00 for two new shocks! The runaround I got was hysterical! Check-in went fine except for the fact the service writer didn't listen to my service request(s). There is much more to this than I care to write about. This dealership is very bad and I will not ever come back which is too bad because the sales department was great. More
by Disappointed Customer
Employees Worked With
Other Employees :
Frank,Jeff
February 13, 2023
Nothing but good to say about Abbie and Eric. Little bumpy with the sales process but in the end they meet my needs. Thank you both for your hard work! Little bumpy with the sales process but in the end they meet my needs. Thank you both for your hard work! More
by gdcournoyerii
February 02, 2023
Andy was my salesman he was wonderful patient and professional. I would highly recommend going there professional. I would highly recommend going there More
by Carmenarroyo17
January 28, 2023
Bristol Toyota was an hours drive from my home. It was well worth it to make the trip. Most of my contact was initially done by phone with Alex, my sales consultant. He paired me up with the veh It was well worth it to make the trip. Most of my contact was initially done by phone with Alex, my sales consultant. He paired me up with the vehicle I was looking for and provided updates about the delivery from the factory. When the vehicle arrived he set up an appointment at my convenience and arranged everything to complete the transaction in one day so I wasn’t inconvenienced by making another trip to the dealership. Nothing was rushed. I had time to test drive and fully review the vehicles features. The time I spent with the finance department was low pressure and every item was throughly explained. Highly recommend. More
by Kb1erv
January 22, 2023
Fast and direct service. Seemed to be sincere and honest. They did low ball me on my trade however adjusted the quote to a reasonable offer. Seemed to be sincere and honest. They did low ball me on my trade however adjusted the quote to a reasonable offer. More
by Highway Star
December 28, 2022
Everyone is so polite and attentive! We are very happy with the service and our experience. We are very happy with the service and our experience. More
by Nikki
December 17, 2022
Excellent service with sales and financial department thank you so much so to whon and jimmy thank you so much so to whon and jimmy More
by louvanasse
